Search Made Easy (SME) is a national brand with a local focus. SME is focused on delivering the human capital and recruiting needs of Chicagoland companies at their various locations. Presently, we are working with a medical device manufacturer in the Northern Suburbs of Chicago, Illinois who is looking to BUILD their Sales Operations team. This Global Medical Device Manufacturing company is growing, and the position is newly created. This role will report to the president of the division and require agility and a startup and very analytical mindset. Here’s what would be expected:

Job Duties for Sales Operations Manager:

Provide sales management support to the leadership of this newly created division
Sales administration & reporting
Coordinate inbound and outbound sales & product marketing activities
Support sales forecasting activities and planning
Support budgeting processes
Managing process consistency
Proactively identifying opportunities for sales and sales support process improvement
Assist in understanding process bottlenecks and inconsistencies.
Facilitate continuous process improvement
Recommend revisions to existing reports, or assist in the development of new reporting tools as needed
Facilitate and monitor the relevance of customer CRM (Salesforce)
Build peer support and strong internal-company relationships with key members of cross-functional teams to optimize process improvement
Support the internal sales function
Facilitate the administration and process improvement of order throughput, documentation, and inquiries
Manage essential communications between the other departments in the business to ensure that the Sales teams are equipped with up-to-date delivery, billing and invoicing information
Customer Service expert on order fulfillment systems (CTS tool) to ensure that key orders are correctly prioritized and scheduled to ship.

Required Experience:

Minimum of 3 years’ experience in a similar role
Previous experience in a sales support role/manipulating and or using databases to extract information
Positive attitude and approach to the job responsibilities and the Alma team
Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook) with expertise using Excel
Salesforce (required) and NetSuite (preferred) experience
Running reports and analyzing data

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