Develops systems for effective business operations for practice and business operations across assigned area(s). Ensures quality of patient care services and alignment with the hospital goals, vision and philosophy. In partnership with the physician chiefs, Children's Employed Provider (CEP) leadership and Service Line Director, develops and implements strategic initiatives and tactics to further enhance and grow the practice or regional clinic. Ensures patients receive the most effective, efficient, safest and highest value service across the continuum of care. Benchmarks against like programs to ensure effective quality, access to services, and cost management. Identifies and implements means of improving clinic-based financial performance/ revenue cycle including benchmarking, patient access, demand/capacity management, provider productivity, and strategy deployment. Manages assigned staff and partners with staff and operational leaders to maximize performance of assigned area(s). Provides consultation and business expertise to leadership. Responsible to evaluate and manage community, state and regional contracts as applicable. This role also develops and maintains knowledge of critical information that could impact scientific, regulatory, and other practice changes.

This position will be supporting Business Operations and leading our team of Registration Coordinators for our Urgent Care clinics located at Hospital Main Campus - Seattle, Bellevue, Everett, and Federal Way.

Required Education and Experience

Bachelor degree in Business, Healthcare Administration, or job relevant field.
Minimum two (2) years' experience in healthcare business systems network.
Project Management: Experience in managing projects from start to finish demonstrates organizational and leadership skills. This could include overseeing a major project at work, leading a volunteer initiative, or organizing events or fundraisers.
Cross-Functional Collaboration: Demonstrating the ability to collaborate with different teams or departments to achieve common goals showcases strong communication and teamwork skills. This could involve coordinating efforts between departments on a project, leading interdepartmental meetings, or serving on cross-functional teams.

Required Credentials

Preferred

MHA, MBA or equivalent.
Minimum two (2) years' experience in a management/supervisory role.
Experience in an academic healthcare setting or related field.
Experience in a customer service and/or hospitality field.

Compensation Range

$104,797.00 - $157,195.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Seattle Children's Hospital

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Manager, Business Operations - Urgent Care