Job Summary

Job Description

We are seeking a detail-oriented professional to manage the end-to-end Revenue Operations process, including order management, invoice processing, billing, collections support, tax compliance, account reconciliation, order-to-cash, and revenue recognition activities. The ideal candidate will ensure accurate order processing, timely invoicing, compliance with tax and accounting standards, and support revenue recognition processes in accordance with company policies and applicable accounting guidelines.

Key Responsibilities

Order Management

Review, validate, and process customer purchase orders accurately in ERP systems.
Ensure orders comply with contractual terms, pricing agreements, and company policies.
Coordinate with Sales, Operations, Logistics, and Finance teams to ensure timely order fulfillment.
Investigate and resolve order discrepancies, pricing issues, and fulfillment exceptions.
Resolve customer billing disputes and payment discrepancies.

Invoice Processing & Billing

Generate and issue customer invoices with accuracy and within agreed timelines.
Validate pricing, taxes, discounts, payment terms, and customer master data.
Process credit notes, debit notes, rebills, and invoice adjustments as required.
Maintain accurate billing records and supporting documentation.

Revenue Operation

Support revenue operation activities in accordance with accounting standards and company policies.
Prepare and maintain revenue operation schedules and supporting documentation.
Partner with Accounting and Finance teams during month-end and year-end close activities.
Support internal and external audits relating to revenue operation and billing processes.
Ensure compliance with ASC 606 / IFRS 15 revenue recognition principles where applicable.

Tax Compliance

Ensure accurate calculation and application of GST, VAT, TDS, and other applicable taxes.
Validate tax codes and maintain compliance within ERP systems.
Support tax reconciliation, audits, and statutory reporting activities.
Stay updated on tax regulations and ensure invoicing compliance.

Reconciliation & Reporting

Perform reconciliations for orders and invoices.
Identify and resolve discrepancies affecting billing, order processing, or operations.
Prepare reports on invoicing, revenue and O2C metrics.
Support month-end, quarter-end, and year-end financial close activities.

Customer & Stakeholder Management

Act as a key point of contact for customer inquiries related to orders, invoices, payments, taxes, and revenue-related matters.
Collaborate with Sales, Finance, Accounting, Tax, and Operations teams.
Drive process improvements to enhance operational efficiency and customer satisfaction.

Required Qualifications

Job Requirements

Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related field.
3–6 years of experience in Order-to-Cash (O2C), Billing, Revenue Operations, or Finance Operations.
Strong understanding of revenue operations concepts, invoicing, and order processes.
Knowledge of GST, VAT, TDS, and tax compliance requirements.
Experience with ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
Advanced proficiency in Microsoft Excel.

Required Skills

Strong understanding of Invoice processing, order processing, and revenue operation processes.
Knowledge of Revenue Operation, Deferred Revenue, and Financial Close processes.
Experience in Order Processing, Billing, and Invoice Management.
Tax compliance and reconciliation expertise.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management abilities.
High attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines.

If you meet the qualifications and are passionate about revenue operation, we encourage you to apply for this exciting opportunity.

SHI Solutions India Pvt. Ltd.

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