As a Member Of The ShipBob Team, You Will Benefit From An Environment Where Everything Is Achievable. We Aim To Be a Place Where You Can

Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Sr. Revenue Operations Analyst

Location: Remote - India

Role Description

The Sr. Revenue Operations Analyst will join ShipBob's growing Revenue Operations team and be responsible for maintaining reports and supporting strategic projects to support ShipBob's growth. This position will collaborate cross-functionally across ShipBob to collect and leverage data to proactively communicate trends. A successful Sr. Analyst will define, monitor, and improve KPIs and KPI reporting, playing a pivotal role in enhancing our visibility for all things growth.

What You’ll Do

Own all weekly business review inputs and support strategic projects for the revenue operations team.
Update, distribute, and analyze dashboards, regular reporting, self-service dashboards, and ad hoc reporting.
Define, monitor, and recommend improvements to enable the business to achieve KPIs.
Proactively communicate trends in the business and marketplace and provide insights.
Partner cross-functionally to determine areas of need and build new reporting capabilities as the business evolves.
Serve as a trusted partner with team members to understand issues and recommend solutions.
Other duties/responsibilities as necessary.

What You’ll Bring To The Table

Bachelor's degree in Business, Computer Science, Analytics, or a related field.
Minimum of 2 to 5 years’ experience in analytics, business operations, or strategy role.
Experience in e-commerce or logistics, preferably both.
Basic/Intermediate SQL skills.
Knowledge of supply chain, e-commerce operations, and fulfillment.
Salesforce & advanced data visualization tools (Tableau,PowerBI,etc.) experience.
Demonstrated ability to deliver results in a consistent, timely, and accurate manner.
Comfortable working with autonomy and directly with senior team members.
Experience managing multiple projects with competing priorities simultaneously.

Reports to: Revenue Operations Team Lead

Perks & Benefits

Medical, Term & Accidental Insurance
All Purpose Leave (casual & sick time): 12 days
Earned Leave: 15 days
Public Holiday: 12 days
Generous Maternity & Paternity Leave
Quarterly Wellness Day
Work From Home Allowance
Referral Bonus Program
Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You

At ShipBob, we’re looking to bring on board people who embody our core values:

Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
Be Safety Minded. It’s not just talk; it’s the way you work.

About Us

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Senior Revenue Operations Analyst