Business Operations Lead

The Business Operations Lead will sit within Shipday’s Go-To-Market team and help design, build, and scale Shipday’s GTM engine.

In this role, you’ll take ownership of how Shipday goes to market — defining the operating model, metrics, processes, and experimentation framework that power Sales, Marketing, Partnerships, and Customer Success. You’ll work across teams to turn early GTM motion into a repeatable, scalable system.

This is a hands-on operator role for someone who enjoys turning ambiguity into structure and structure into growth. You’ll work directly with the founder and senior leadership to shape how Shipday scales revenue over the next phase of growth.

Key Responsibilities:

Design and operate Shipday’s GTM operating cadence, including metrics, dashboards, forecasting, and reviews
Identify bottlenecks across the GTM funnel and drive solutions end-to-end
Partner closely with Sales, Marketing, Partnerships, and Customer Success to improve execution and efficiency
Implement and optimize RevOps tools as needed to improve GTM efficiency and execution
Present GTM insights, recommendations, and performance metrics to leadership
Build scalable processes that turn early traction into repeatable growth
Own outcomes — from problem definition to execution to measurable results

Qualifications:

MBA or equivalent experience
3+ year of experience in top-tier consulting and/or BizOps / RevOps at a growth-stage or later-stage startup
Strong analytical and systems-thinking skills
Strong technical skills to synthesize and analyze data across multiple sources, including CRM and internal systems
Comfort operating in fast-moving, ambiguous environments
Proven ability to influence cross-functional stakeholders without formal authority
Bias toward action and accountability over analysis alone

Compensation:

Annual Cash compensation ($150K - $175K)
Meaningful equity grants
Full benefits package

About Shipday:

Shipday is creating the foundational infrastructure for local e-commerce delivery — think Shopify, but for logistics.

Our AI-driven platform simplifies and automates local delivery operations, helping businesses deliver directly to customers without relying on costly third-party marketplaces.

Thousands of businesses across 100+ countries rely on Shipday every day to power their local deliveries. We’re building the delivery operating system of the future, designed to empower millions of businesses worldwide.

Shipday

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Business Operations Lead (Go-To-Market)