About ShipIn

ShipIn Systems is redefining how the maritime industry understands, manages, and reduces operational risk. Our AI-powered visual fleet intelligence platform connects onboard video with shore-based teams, turning everyday vessel operations into actionable insight that helps prevent incidents before they escalate.

We work with many of the world’s leading shipowners and operators to bring greater visibility, accountability, and learning into daily operations at sea. The result is safer crews, stronger performance, and smarter decision-making across global fleets.

If you’re drawn to complex, real-world industries and want to build technology that changes behavior and improves safety at scale, join us.

About the role

We’re looking for our first Revenue Operations Director to build and own the RevOps function from the ground up.

The role includes managing a global team, reporting directly to the CRO, and serving as a strategic partner to the GTM leadership team.

This role is ideal for someone who enjoys creating structure, driving cross-functional alignment, and building the operational foundation that enables the business to scale.

Key Responsibilities

Team Growth & Leadership

Scale and grow our existing global Revenue Operations team as the company expands
Manage, mentor, and develop team members, including goal setting and performance management
Establish clear priorities, operating rhythms, and accountability frameworks for the team while ensuring consistent execution across regions and functions

Revenue process & pipeline

Define and govern pipeline stages, qualification criteria, and coverage thresholds
Own the full SDR-to-AM handoff process
Lead pipeline reviews and forecast meetings
Drive territory design, account assignment, and capacity planning

Analytics & forecasting

Own weekly, monthly, and quarterly revenue forecasting
Build and maintain board and investor reporting
Track key revenue metrics including ARR, NRR, retention, expansion, and deal velocity
Produce QBRs and leadership reporting materials

Enablement & playbooks

Develop and iterate land-and-expand playbooks for AEs and AMs
Own competitive battlecards and objection handling frameworks
Design and run GTM onboarding programs for new hires
Partner with the CRO on GTM messaging and ICP definition

Compensation design

Architect comp plans, quota models, and SPIFF structures
Own quota attainment tracking and reporting
Model compensation scenarios as the organization scales

AI & automation strategy

Define the AI tooling roadmap for the GTM team
Lead automation initiatives across GTM systems (including HubSpot)
Deploy AI-assisted forecasting, pipeline intelligence, and rep hygiene workflows

Qualifications

Must-haves

5–8 years of RevOps experience in B2B SaaS startups in a hyper-growth stage (e.g., $5M–$50M ARR)
Prior team management experience
Proven ownership of revenue forecasting, with experience presenting to boards or investors
Experience building sales playbooks from scratch
HubSpot power user, with ability to build complex workflows, custom properties, and reporting independently
Experience designing or significantly contributing to comp plans and quota models
AI-native, with active use of AI tools in daily workflows and a strategic view on RevOps automation
Experience operating in small, high-ownership teams, balancing strategy and execution

Bonus qualifications

First or second RevOps hire at a scaling company
Familiarity with maritime, logistics, or industrial SaaS
Experience with Planhat or similar CS platforms
Experience with global sales motions across multiple regions

ShipIn Systems

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Director of Revenue Operations