We are looking for a Sales Operations Manager who will manage a team that will support our internal Sales, Account Management, and Program Management teams in order to drive the overall productivity and sales effectiveness. In this role, you will manage sales tools and processes and will be responsible for solving complex operational problems to help our internal sales teams work more efficiently and effectively.

Key Responsibilities

● Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, pricing etc.) to expedite the review and approval process
● Have a deep understanding of sales tech stack which includes Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo etc. and formulate plans for optimal adoption and usage
● Review large, complex, non-standard transactions by applying deal desk policies, and provide deal governance and approval on quotes and deals.
● Understand underlying systems and sales motions, and work with relevant stakeholders to build scalable sales processes
● Proactively identify areas of opportunity to increase efficiency in our Sales and Support processes.
● Partner with our Sales & Marketing leadership to deliver ad-hoc reporting and Sales Operations administration.
● Drive user story analysis, elaboration, and design. Ensure declarative implementation work meets user requirements and doesn’t degrade other business processes on the platform.
● Help develop and implement training for end-users. Create and maintain all training materials and guides for processes related to business applications.

Requirements
● 5+ years of work experience in a Sales Operations role with a Strong understanding of sales processes and methodologies
● Experience and track record of successfully implementing, administering, and managing Sales Operations processes and tools
● Experience coordinating with multiple business functions to develop new strategies and solutions
● Ability to identify the business needs driving internal requests and translating into compelling solutions for our Sales, Marketing, and Account Management teams
● Experience in managing accounts and opportunities on SFDC
● Excellent project management skills
● Quote Creation experience

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Sales Operations Manager