Shoelace Creative – The Ultimate Right-Hand Role!

G’day! Are you a proactive, spreadsheet-savvy, and people-focused professional looking for a role with ultimate flexibility?

Shoelace Creative is a boutique creative marketing agency that lives for high-impact content. We work with everyone from local legends to government organisations, delivering top-tier video production, photography, graphic design, and marketing strategy.

We are looking for a Geelong-based superstar to join the family and act as a right-hand support to one of our senior leaders. We’re a lean, high-performing team where everyone wears a few different hats, and we’re looking for someone smart enough to "read the room" and jump in wherever the business needs a boost.

The Opportunity: Start Small, Grow Big

We want to build a long-term relationship. We’re starting small to ensure we’re the perfect fit for each other, with plenty of room to scale up.

The Hours: Minimum 8 hours per week to start. These can be broken into two days to suit your schedule—we are big on flexibility!
The Location:Geelong-based. Most of our team is remote, but this role includes a few hours of face-to-face time in Geelong for strategy and catch-ups.
The Future: For the right candidate, there’s an opportunity for more hours, potentially leading to a full-time position down the track.
The Pay: We offer our Standard Casual Rate of $37.50 per hour (including loading).
This is a pro-rata equivalent of $74,100 per annum based on a 38-hour week.

What You’ll Be Doing

You’ll be supporting account management, sales, and general business operations. A major part of your role will be keeping our creative projects on track and our systems humming.

Production Scheduling: You’ll assist in creating schedules for projects with lots of moving parts. This involves coordinating crew, timetables, and equipment to ensure we execute projects efficiently.
Sales & Proposals: You’ll help drive key proposals and manage incoming sales leads to ensure our clients feel looked after from day one.
Business Support: General admin and operations support for the leadership team to keep the gears turning.
Digital Ecosystem Management: You’ll be working across our tech stack to keep data accurate and projects moving.

Don't stress about the paperwork: We have templates for literally everything! Our documents are designed for ease of use and quick inputs, and we’ll train you up on exactly how we use them.

Our Software Ecosystem

You’ll be a wizard across our core platforms:

Google Workspace: Gmail and Drive for all things communication and filing.
Xero: For accounting, quoting, and keeping the finances tidy.
Monday.com: Our CRM and project management "brain."
Spreadsheets (Excel/Google Sheets): Confidence here is a massive plus!

Who You Are

Proactive: You don’t wait to be told what to do. you see a gap, you see a solution, and you jump in.
A Spreadsheet Fan: You actually enjoy a well-organised Google Sheet or Excel doc.
A Great Communicator: You’re confident dealing with people and can represent Shoelace Creative with professionalism and personality.
An Organiser: You can juggle multiple tasks and schedules without breaking a sweat.
Experience: Backgrounds in account management, sales, or high-level customer service are ideal. Agency or marketing experience is a bonus, but not essential.

Why Join the Shoelace Family?

We pride ourselves on a culture of flexibility and trust. As long as the work is brilliant and the communication is strong, we’re happy for you to work in a way that suits your life. We’re a team of great communicators who genuinely enjoy what we do—and we’d love for you to be part of it.

Ready to Chat?

If you’re a Geelong local who is ready to help us drive Shoelace Creative to the next level, we’d love to hear from you.

Send us your résumé and a brief cover letter telling us why you’re the proactive partner we’re looking for!

Shoelace Creative

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