About Us:

Sieva Networks Solutions is hiring for its exclusive US client, based in California. The client is manufacturing and selling GPS trackers, mainly in the US. Website details:

B2C team: www.family1st.io

B2B Team: www.matrackinc.co

We are seeking a detail-oriented and proactive Sales Operations Coordinator to support our sales team by managing dealer relationships, lead generation, and administrative processes. The ideal the candidate will have strong organizational skills, excellent communication abilities, and be comfortable working in a fast-paced environment with multiple priorities.

Key Responsibilities :

Dealer Management
Manage the complete dealer onboarding process including creating dealer links, verifying devices, and resolving technical issues
Handle IMEI migrations for reassigned devices and troubleshoot combo issues .
Process and coordinate orders for dealer onboarding materials (merchandise, banners, and promotional items)
Address dealer queries and provide timely technical support for device and link issues

Lead Generation & Management

Categorize, prioritize, and distribute leads to the sales team based on potential value and fit

Filter leads to eliminate duplicates and identify high-potential prospects

Research and scrape leads from public directories to expand outreach opportunities

Continuously refine lead prioritization processes to improve efficiency

Administrative & Financial Support

Manage invoice processing, including requests, payment links, cancellations, and refunds

Backtrack invoices for previous periods as needed

Create task reminders and follow-up activities for the sales team

Develop workarounds for logistical challenges such as international shipping

Project & Campaign Management

Oversee various sales and marketing projects, ensuring timely completion and quality results

Run and monitor lead generation campaigns

Design and create email templates for campaign communications

Execute email marketing campaigns and track performance metrics

Maintain regular communication regarding program progress and next steps

Cross-Functional Collaboration

Collaborate with marketing on the design and production of promotional materials

Research and document specifications for marketing materials (size, material, etc.)

Work closely with the sales team to align campaign objectives with sales goals

Support the sales team with dealer onboarding and issue resolution

Market Research & Analysis

Conduct market research to identify potential growth areas and opportunities

Work with marketing agencies to improve sales conversion rates

Analyze market data and statistics to inform program strategies

Identify relevant market trends and gather intelligence on competitors

Document industry best practices to improve sales processes

Qualifications Required :

Bachelor's degree in Business, Marketing, or related field

2+ years of experience in sales operations, marketing coordination, or similar role

Excellent organizational and multitasking abilities

Strong written and verbal communication skills

Proficiency with CRM systems and Microsoft Office Suite

Detail-oriented with problem-solving capabilities

Preferred :

Experience in dealer management or channel partnerships

Knowledge of email marketing platforms and campaigns

Background in lead generation and qualification

Familiarity with invoice processing systems

Experience with market research techniques

What We Offer :

Competitive salary and benefits package

Collaborative and dynamic work environment

Opportunity for professional growth and advancement

Training and development opportunities

This role reports to the Sales Operations Manager and works closely with the sales and marketing teams.

Before proceeding ahead, you need to fill out the Google form:

https://forms.gle/pZ7jk214HGeLSb8t7

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Health insurance
Provident Fund
Work from home

Schedule:

Monday to Friday
Night shift
US shift

Application Question(s):

How do you manage onboarding new dealers and resolving their technical issues
Have you handled IMEI migrations or device-related troubleshooting before?
What tools or methods do you use for lead scraping or identifying quality prospects?
How do you prioritize and distribute leads effectively?
Describe your experience with invoice processing and payment tracking.
Have you led a marketing or lead gen campaign? What tools did you use
How do you coordinate between sales and marketing teams?
Have you used market data to influence business decisions? Give an example.
What CRM systems are you familiar with?

Work Location: Remote

Sieva Networks Solutions Pvt Ltd

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