At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description

The Director of Operating Model Transformation will play a crucial role in supporting executive-level strategy, analysis, and communication across the organization. This role is responsible for overseeing and leading the process of significantly changing the way Signify operates, including its structures, processes, and systems, to better align with the company's strategic goals and market demands. This role involves managing cross-functional leadership teams, implementing governance structures, and ensuring alignment across technical, product, and operational teams. The Director of Operating Model Transformation will drive the overall strategy and success of a W2 implementation.

Responsibilities

Governance Structure Implementation: Design, implement, and manage governance frameworks to support project managers and Executive Leadership Steering Committees.
Portfolio Reporting and Governance: Oversee status reporting for a portfolio of initiatives, providing visibility into the progress of milestones and overall performance.
Executive Content Creation: Develop and support executive-level content, including slide presentations, in-depth analyses, and strategic communications for senior stakeholders.
Leadership Facilitation: Lead and manage cross-functional teams to execute strategic initiatives, fostering alignment and driving results.
Collaborative Strategy Development: Work closely with enterprise leadership and stakeholders to assess strategic assumptions and prepare comprehensive views for consideration in strategy sessions.
Leadership Alignment: Present strategies, recommendations, and risk assessments to senior leadership; facilitate decision-making and secure necessary approvals and sign-offs.
Mentorship and Coaching: Provide guidance, coaching, and support to junior Project Managers, helping them to navigate initiative management effectively.
Cross-functional Relationship Management: Maintain and manage relationships across technical, product, and operational teams to ensure strategic alignment and integrated execution.

Qualifications

10+ years of proven experience in program or project management, preferably in a strategic or executive support role.
Strong presentation skills with the ability to communicate complex strategies and recommendations to senior leaders.
Excellent organizational skills, with experience in governance structure design and execution.
Ability to work cross-functionally and lead teams through influence.
Demonstrated success in managing relationships across diverse teams and ensuring alignment of strategies.
Experience mentoring or coaching junior team members is a plus.

Pay Range

The Typical Pay Range For This Role Is

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/23/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Signify Health

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