A key person in ensuring the smooth running of the sales team operations, the Sales Operations Coordinator supports the team in daily activities, including client service and internal sales.

Overview of your daily work:

Answer incoming phone calls, emails and web requests from existing clients and transfer the call to the right department if applicable.
Take client orders from sales or up-selling.
Ensure the follow-up on product and services proposals and enter the quotes in the CRM (Salesforce).
Support and follow-up on client files with management, representatives, managers, and account managers.
Provide general information as needed on the various products offered by SIR Solutions.
Make recommendations and product suggestions that best meet the client’s needs.
Assist the managers of different departments in daily or occasional tasks.
Identify and initiate the first steps to start a new group of potential clients in collaboration with the business development managers.
Assist in the development of marketing and visibility strategies (web, advertising, etc.) and follow the leads generated by our marketing tools.
Perform all administrative tasks related to the sales process from planning quotes to signing, including the required administrative documents.
Respond to incoming requests and work collaboratively with the team to:
- Contact clients to follow up on the quote sent and inform them of the deadlines and obligations associated with it.
- Write service offers.
- Perform the appropriate follow-ups.

What we offer you:

Insurance: because sometimes vitamin C does not solve everything.
RRSP contribution: while waiting to win the lottery.
SIR activities: hidden talent at bowling, secret love for softball or simply want to relax with your colleagues, the social committee takes care of everything.
Vacation and leave: three (3) or four (4) weeks of paid vacation according to experience and three (3) mobile days to use according to your needs
Flexibility: hybrid work schedule
Evolution: continuous training, support, progression, and a career plan.

What we’d like you to have:

AEC in sales or representation is an asset.
A minimum of three (3) years' experience in a similar position.
Intermediate knowledge in CRM software such as Salesforce.
Proficiency in the Microsoft Office suite (Word, Excel, Outlook, etc.).

Qualities and skills:

Bilingualism required both orally and in writing (French and English).
Understanding of the client's needs and know how to meet these needs with our products and services.
Excellent rigour in your work and a concern for quality.
Self-motivated, excellent ability to anticipate needs (proactive) and excellent sense of autonomy.
Flexibility and ability to adapt to changes.
Excellent team spirit and a desire to help others.

About SIR Solutions

SIR Solutions is a Canadian company, which for more than 25 years has put its expertise and know-how at the service of retailers of all kinds and sizes. Mainly those working in the pharmacy, fuel, food, and retail sectors.

Our integrated solution is adapted to the needs of our clients as well as to their products, clients, and activities. SIR Solutions provides continuous support to ensure efficient and strategic operations as well as business growth and results that will exceed their expectations.

As a national retail industry leader, SIR Solutions consider the success of its partners and clients to be a priority. Our offices in Montréal and Toronto, as well as our wide distribution and service network, allow us to efficiently cover the vast Canadian territory. Partnering with SIR Solutions means counting on a solid, reliable, and long-term relationship.

Interested?

If you've read this far, it's because you have an interest in the position. Share your application with us, we can't wait to meet you!

The feminine generic has been included because we do not see the importance of making the text lighter.

SIR solutions

New Jobs

Sales operations coordinator