Location: Scarborough, ON

Salary Range: $125,000.00 CAN to $149,000.00 CAN

About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

Summary

Are you passionate about driving sales performance and enhancing customer experience? Join our team as a Sales Operations Business Manager, where you'll play a pivotal role in aligning sales strategy with customer needs across our Distribution and OEM business units in the US, Canada, and Australia. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is eager to make a measurable impact on sales growth and customer satisfaction.

Key Responsibilities

Customer-Centric Demand Planning: Collaborate with sales teams to develop accurate, forward-looking demand forecasts that reflect customer needs and market trends.
Sales-Focused Financial Forecasting: Analyze key financial and sales metrics to deliver insightful monthly forecasts that guide strategic decisions.
Corporate Account Support: Partner with internal account teams to streamline operations and improve service delivery for key customers.
Sales Project Leadership: Drive strategic initiatives that improve sales outcomes, ensuring projects are executed on time and deliver real value.
Opportunity Funnel Management: Own and enhance tools that support pipeline visibility, opportunity tracking, and conversion strategies.
Cross-Functional Collaboration: Facilitate workshops and strategy sessions that unite sales, marketing, and customer service teams around shared goals.
Continuous Improvement: Apply Lean Six Sigma principles to optimize sales processes and elevate the customer experience.

Requirements

Proven experience in sales operations, strategic planning, or business analysis
Strong analytical skills with a focus on sales performance and customer impact
Experience managing cross-functional projects that drive sales and improve customer experience
Familiarity with Lean Six Sigma and continuous improvement in a sales context
Excellent communication and facilitation skills, especially in customer-facing or sales team environments
Ability to manage multiple priorities while maintaining a focus on sales outcomes and customer value

What You’ll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays.

Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health.

Diversity in the Workplace. ?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation.

Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more!

Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.

Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution.

Reports to: Director of Sales Operation

Location: Scarborough, ON

Job ID: 23354

SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.

SKF Group

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Sales Operations Business Manager