About SKF

SKF started its operations in India in 1923. Today, SKF provides industry leading automotive and industrial engineered solutions through its five technology-centric platforms: bearings and units, seals, mechatronics, lubrication solutions and services. Over the years the company has evolved from being a pioneer ball bearing manufacturing company to a knowledge-driven engineering company helping customers achieve sustainable and competitive business excellence.

SKF's solutions provide sustainable ways for companies across the automotive and industrial sectors to achieve breakthroughs in friction reduction, energy efficiency, and equipment longevity and reliability. With a strong commitment to research-based innovation, SKF India offers customized value-added solutions that integrate all its five technology platforms.

To know more, please visit: www.skf.com/in

SKF India has been recognized as a "Top Employer 2024" by the Top Employers Institute, acknowledging excellence in People Practices.

To know more, Please visit: https://www.skf.com/in/news-and-events/news/2024/2024-01-18-skf-india-recognized-as-top-employer-2024-by-top-employers-institute

SKF Purpose Statement

Together, we re-imagine rotation for a better tomorrow.

By creating intelligent and clean solutions for people and the planet

JOB DESCRIPTION

Position Title: Sales Operations Head - India and Distribution Transformation ISEA

Reports To: Business Head - Lubrication Systems & Recond Oil (Head for ISEA)

Role Type: Team Handling

Location: Pune

Purpose of the role:

The Sales Operations Head is responsible for overseeing and optimizing the sales operations and distribution processes within the organization. This role involves managing the end-to-end distribution channels, driving profitable growth through distribution channel and Inside sales, ensuring efficient order fulfillment, and collaborating with cross-functional teams to enhance overall sales effectiveness.

The distribution transformation ISEA role is responsible for implementation of multi-tier distribution model across ISEA for Lub system business and support the MPT and Seals Team in creation and implementation of the multi-tier distribution model.

Responsibilities

Distribution Business & Transformation

Develop a strategy to achieve profitable business growth, market penetration & reach through a Distribution network.
Monitor and evaluate the performance of distribution channels and create and implement the competency development plans for the Distribution channel.
Deploy sales & marketing plan with clear targets & monitoring system. Work with marketing team for driving the digital marketing initiatives for demand generation and awareness.
Deploy 3 Tier Distribution Model to ensure reach and having competent distributors as per market requirement.
Support MPT and Seals ISEA team for Creating Distribution Model and implementation.
Drive Digitalization initiatives across Distribution Channel to streamline distribution processes and enhance overall efficiency.

Inside Sales

Manage the entire sales process from leads qualification to closing deals through Inside Sales team.
Utilize CRM (C4C) software to track leads, update customer information, and report on sales activities.
Research and understand the target market to identify new business opportunities.

Customer Experience

Improve overall customer experience by Identifying and implementing process improvements, digitalization & automation.
Oversee the order processing system to ensure accuracy and timeliness of order fulfillment.
Generate regular reports on key sales and distribution metrics, providing insights to support data-driven decision-making.
Conduct trend analysis to identify areas for improvement and recommend actionable solutions.

Key Competencies

Strategic thinking
Problem-solving
Collaboration and teamwork
Analytical skills
Leadership and decision-making

Education & Experience

Work Experience 15-20yrs
Bachelor of Mechanical Engineering. MBA in Sales & marketing will be an added advantage.
Proven experience in sales operations and distribution management.
Strong analytical skills with the ability to interpret complex data sets.
Excellent communication and interpersonal skills.
Demonstrated ability to lead cross-functional teams and drive results.

If interested, please share your updated profile @ jagrati.raj@skf.com

SKF India

New Jobs

Sales Operations Head