Location: Gurgaon

Experience: 1-4 years

About the Role

We are looking for a Revenue Ops Associate/Analyst to support our client retention and revenue growth initiatives. In this role, you will drive data analysis, reporting, execution of key initiatives, and cross-functional coordination to improve Net Revenue Retention (NRR). This is a high-impact role for someone who enjoys working at the intersection of data, strategy, and execution.

Key Responsibilities

· Data & Insights: Analyze retention trends, churn risks, and expansion opportunities using tools like Excel, SQL, and BI platforms.

· Reporting & Visualization: Build and maintain dashboards to track key client retention metrics. Prepare executive-ready reports with clear insights and recommendations.

· Strategic Execution: Work with Customer Success, Sales, and Ops teams to implement retention initiatives and track their impact.

· Cross-Functional Coordination: Collaborate with internal teams to ensure seamless execution of initiatives aimed at improving NRR.

· Presentation & Storytelling: Create compelling decks that translate data insights into actionable strategies.

What We’re Looking For

· 1-4 years of experience in Revenue Ops, CS Ops, Growth Analytics, or Business Intelligence.

· Strong proficiency in Excel/Google Sheets; experience with SQL and BI tools is a plus.

· Hands-on experience in reporting, data visualization, and dashboarding.

· Ability to execute strategic initiatives and coordinate cross-functional projects.

· Excellent communication skills with the ability to present insights clearly and persuasively.

Bonus Points

· Experience in a B2B SaaS or Tech environment.

· Knowledge of NRR, churn analysis, and customer lifecycle metrics.

Why Join Us?

· Be at the center of high-impact retention strategies that drive revenue growth.

· Work closely with leadership and cross-functional teams in a fast-paced environment.

Opportunity to own projects end-to-end and make a tangible impact.

Skuad: a Payoneer company

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