Position Function

The CPQ Support Analyst will work as a member of Overhead Door’s Enterprise Application Team. This team is responsible for implementing, supporting, and enhancing the Infor Enterprise Quoting platform and its adjacent applications to meet business demands.

Essential Duties And Responsibilities

Provide support to IT Functional and business Team Members as needed to support the Infor Enterprise Quoting platform.
Participate in the design, development, and implementation of extensions, reports, interfaces, and customizations as required to support business and IT objectives.
Participate in solution design and provide recommendations to meet business requirements
Participate in testing and training as necessary to complete assignments
Trouble shoot technical issues and provide solutions to resolve
Support business team with problem resolution from level 1 through 3.
Work cooperatively and collaboratively with other team members.

Skills/Experience Requirements

3+ years experience developing in any .net language.
Experience with writing SQL queries.
Knowledge of Oracle E-Business suite Order Management, Pricing, Customers a bonus, not required.
Highly organized, process oriented and background in manufacturing and supply chain
Good interpersonal communication skills (verbal and written) to support a team environment.
Experience with administration of cloud applications such as Sales Force or Oracle Service CX a bonus but not required.
Microsoft Excel experience helpful

Education Requirements

Bachelor’s degree or higher in information technology, computer science, systems engineering or equivalent degree

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