The Director of Revenue Operations is responsible for supporting Smith System, Inc. go-to-market revenue functions (Sales, Marketing, and Customer Success teams) by ensuring aligned and effective use of our technology stack, Sales process, Commission plans, Revenue reporting, pricing & packaging, and sales enablement. This role will work cross-functionally with the GTM function and our IT departments to deliver on process enhancements, reporting needs, data cleanliness, process automation, project management, and prioritization of initiatives. The Director of Revenue Operations will be involved in the annual budgeting process as well as M&A with board level visibility.

RESPONSIBILITIES

Create and manage annual commission plans
Designed and manage effective sales territories
Sales process design and management
Sales & Internal Customer enablement
KPI design and reporting management for Sales, Marketing, & customer success
Partner with outside Marketing agency to manage Marketing KPIs
Align requirements & resources to develop and implement new business processes and procedures to improve efficiency and productivity.
Project manage initiatives to ensure that they are successfully delivered within desired timeframes.
Analyze data and systems processes to determine where improvements can be made.
Ensure that enhancement requests align to overall go-to-market and technology strategy.
Build dashboards and reporting that support go-to-market (GTM) KPIs and reporting needs.
Partner with Leadership & Operations to ensure we are optimizing processes and focus on strategic company initiatives.
Collaborate with the GTM business functions such as field sales, product, marketing, and the customer team to create ongoing enhancements and data integrity initiatives.
Improve solution use and adoption by ensuring understanding of end-user needs and existing processes as projects are delivered.
Monitor success of each program against KPIs and evolve strategies based on results.
Manage and develop a team of professionals – as we expand.

QUALIFICATIONS

5+ years of experience in Sales/Marketing Operations or Business Systems
Bachelor’s Degree in a business-related function
Excellent presentation and communication skills
Salesforce, Salesforce CPQ, HubSpot, Gong, LinkedIn, 6Sense, DocuSign, Snowflake, Tableau experience, Intacct Accounting Software preferred
Experience project managing the integration of multiple Salesforce & HubSpot instances into one.
Experience building out the sales process and workflow design in Salesforce with contract management
Experience working with Sales, Marketing, and/or Customer Success
Strong project management skills including conceptualization, driving alignment, planning resources, managing deadlines and objectives, and delivering analysis and recommendations
Ability to clearly communicate and set expectations cross-functionally
Able to build solid, effective working relationships with others at all levels of the organization
Experience working in a fast-paced, high-performance environment where the business is constantly evolving

Benefits & Perks

Medical/Dental Vision Benefits
401k Retirement Plan
HSA w/company contribution
Company & Voluntary Life Insurance
Flexible work environment
Paid time-off

Job Type: Full-time

Pay: $125,000.00 - $175,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Experience:

Revenue Operations: 5 years (Preferred)

Work Location: Remote

Smith System Driver Improvement, Inc.

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