We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

If you like working as part of a fast-paced team and have strong analytical skills, then an Analyst role at Softchoice is for you!

We are looking for a motivated self-starter who can bring a data driven approach to the management of sales governance and processes for more than 800 sales professionals. You will play a crucial role in supporting that process.

The Analyst, Sales Operations - Governance role is responsible for supporting all Sales channels, to manage sales governance and processes. Working in Salesforce.com and Anaplan (our planning tool), the Sales Analyst will also drive insights around territory performance and effectiveness in order to achieve Softchoice's productivity targets, through both recurring and ad hoc analysis. The Sales Analyst will work within and evolve the territory governance rules, transitions and base evolution in a fast growing and dynamic environment. This role is a critical team player that enables the growth and success of the sales organization.

What you'll do:

Manage and solve cases related to account governance submitted by cross-functional teams in SalesForce.com
Execute and manage requests for new or changing Sales Territories through Anaplan and SalesForce.com
Support territory planning and optimization process across assigned channels in areas such as onboarding and attrition of sales professionals.
Leverage data from Salesforce.com, Anaplan or PowerBI to perform deep dive analysis, and inform decisions to support the sales organization and uphold company policies.
Develop analysis and reports that drive insights across Territory Management & Planning
Partner with Territory & District Sales Leaders to develop and build sales territories in line with our Segmentation Model
Support the development of annual sales quota and territory design plan for the business
Play a key role in month-end, quarter-end and year end Account and Territory management
Support the Bid Response team in responding to Vendor Form Requests
Partner with the sales academy in preparing graduates for a successful transition to their new role by creating their territories in Anaplan and SalesForce.com

What you'll bring to the table:

Ability to work in a fast paced environment, and attention to detail is critical
1-3 years of Sales Operations, Business Analytics, or Territory Management experience in a B2B environment
Experience with a CRM Platform (Saleforce.com), Planning tool (Anaplan) and/or a BI Platform (PowerBI) will be a significant advantage
BA in Business or an analytical field (E.g., Engineering, Computer Science, Statistics, Mathematics)
Strong analytical, critical thinking and problem-solving skills with sound business judgement
Advanced spreadsheet and database skills (specifically MS Excel, and MS PowerPoint) is preferred; PowerBI is a plus
Strong communicator and influencer with ability to work with high degree of ambiguity and all levels of the organization.
Experience working with multi-channel Sales teams is a plus

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:

We offer hybrid and remote working opportunities.
Comprehensive benefits from day one of employment.
We offer meaningful work and opportunities for career growth.
Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
We offer an opportunity to build and grow a career in the technology industry.
Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.
Softchoice has been certified as a Great Place to Work in the United States for several years.
We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 4702

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Analyst, Sales Operations - Governance (Remote)