Business Operations Manager

Solutionara Private Limited | IT Consulting & Technology Services

Location: Noida, India (On-site – Global Delivery Center, Sector 62)

Experience: 6–10 years

About Solutionara

Solutionara is a U.S.-headquartered IT Consulting & Technology Services firm with a rapidly growing Global Delivery Center in Noida, India. We specialize in enterprise integration, data platforms, cloud engineering, and digital experience technologies.

Our clients trust us to modernize their technology landscape, streamline operations, and build data-driven digital products.

At Solutionara, we operate with a builder mindset — high ownership, hands-on problem-solving, and a culture where innovation is not a slogan but a standard.

If you enjoy taking ownership, improving how businesses operate, and creating a reliable environment for teams to succeed, you will thrive here.

Role Summary

We are looking for a Business Operations Manager to take hands-on ownership of day-to-day business operations at Solutionara's Noida Global Delivery Center.

The role is responsible for ensuring smooth office operations, effective vendor management, procurement, expense monitoring, accounts coordination, IT asset administration, and operational support across the organization.

The ideal candidate is a self-driven, detail-oriented operations professional who can independently manage responsibilities, anticipate operational requirements, resolve issues, maintain financial and administrative discipline, and coordinate effectively with HR, Finance, IT, and Delivery teams.

This is an execution-focused role requiring strong accountability, commercial awareness, organizational skills, and a working understanding of IT systems and technology infrastructure.

Key Responsibilities Business Operations & Administration

Independently manage day-to-day operations of the Noida Global Delivery Center.
Ensure office facilities, infrastructure, utilities, and essential business services operate efficiently.
Coordinate operational requirements across HR, Finance, IT, Delivery, and leadership.
Identify operational risks, resolve recurring issues, and implement practical process improvements.
Maintain SOPs, operational trackers, documentation, and internal administrative controls.
Coordinate office capacity planning, seating arrangements, employee facilities, and workplace readiness.
Manage operational priorities with minimal supervision while providing timely escalation of material risks.

Vendor Management & Procurement

Manage relationships with vendors providing facilities, office supplies, IT equipment, internet, maintenance, housekeeping, and other business services.
Source vendors, obtain quotations, conduct commercial comparisons, and negotiate competitive terms.
Coordinate procurement requests, purchase approvals, purchase orders, and delivery verification.
Maintain vendor agreements, contracts, renewal schedules, service records, and payment obligations.
Monitor vendor performance against agreed service levels and resolve service or billing discrepancies.
Identify opportunities to optimize procurement costs without compromising operational quality.
Ensure purchases and vendor commitments follow company approval processes.

Accounts, Expenses & Financial Coordination

Maintain accurate records of operating expenses, vendor invoices, purchase transactions, and outstanding payments.
Verify invoices against approved quotations, purchase orders, contracts, and delivered services.
Coordinate with Accounts and Finance teams for payment processing, reimbursements, and reconciliation.
Track recurring expenses, including office rent, utilities, internet, subscriptions, maintenance, and vendor services.
Prepare monthly expense summaries, budget-versus-actual reports, and payment trackers.
Identify billing discrepancies, duplicate charges, unnecessary expenses, and opportunities for cost control.
Support financial audits, statutory documentation requests, and reconciliation activities by maintaining complete supporting records.
Ensure expenses and payment requests are submitted with the required approvals and documentation.

IT Systems & Asset Coordination

Maintain an accurate inventory of company-issued laptops, desktops, monitors, peripherals, and other technology assets.
Coordinate IT equipment procurement, allocation, maintenance, replacement, and recovery.
Work closely with IT administrators and external service providers to ensure timely resolution of infrastructure and equipment-related issues.
Maintain records of software licenses, subscriptions, warranties, renewals, and IT-related vendor contracts.
Support employee onboarding and offboarding through timely asset allocation, collection, and documentation.
Coordinate basic workplace technology requirements, including internet connectivity, meeting-room equipment, and access systems.
Apply working knowledge of Microsoft 365, Windows environments, basic networking, and IT systems when coordinating operational requirements.

The position requires practical IT awareness and coordination capability, not specialist-level system administration or cybersecurity expertise.

Employee & Cross-Functional Operational Support

Coordinate with HR to ensure workplace readiness for new employees.
Support employee onboarding, transfers, and separation-related operational activities.
Address employee operational requests and ensure timely resolution.
Coordinate internal meetings, company events, travel arrangements, and administrative activities.
Work with Delivery and Project Management teams to support operational needs associated with client engagements.
Maintain effective communication with internal stakeholders and external service providers.

Reporting, Process Improvement & Governance

Prepare and maintain operational MIS reports, expense trackers, vendor performance reports, and asset records.
Establish consistent processes for procurement, invoice verification, expense reporting, and vendor coordination.
Track open issues, assigned responsibilities, deadlines, and closure status.
Improve reporting accuracy and reduce manual administrative effort through appropriate automation and digital tools.
Support implementation of company policies, internal controls, and operational compliance requirements.
Provide leadership with accurate, timely information on operational performance, expenditure, risks, and pending decisions.

Qualifications & SkillsEducation & Experience

Bachelor's degree in Business Administration, Commerce, Finance, Operations, IT, or a related field.
6–10 years of experience in business operations, office administration, procurement, vendor management, or corporate services.
Experience working in an IT consulting, technology services, software, or similar corporate environment is preferred.
Demonstrated experience independently managing business operations and coordinating multiple operational functions.
Practical experience in vendor negotiations, expense management, procurement, and financial documentation.

Core Functional Skills

Strong knowledge of business administration, facilities management, and operational coordination.
Hands-on experience in vendor selection, contract management, procurement, and commercial negotiations.
Ability to review invoices, reconcile expenses, track budgets, and coordinate payments with Accounts.
Advanced working knowledge of Microsoft Excel, including formulas, PivotTables, reporting, and data analysis.
Familiarity with accounting or ERP tools such as Tally or equivalent systems.
Ability to develop operational MIS reports, trackers, SOPs, and process documentation.
Working understanding of IT asset management, Microsoft 365, software licensing, and basic office infrastructure.
Strong documentation, follow-up, and stakeholder coordination skills.

Preferred Skills

Experience managing operations within an IT consulting or technology services Global Delivery Center.
Exposure to Tally, HRMS platforms, Microsoft SharePoint, Power BI, or workflow automation tools.
Experience coordinating with IT administrators on hardware, software, networking, and endpoint-related requirements.
Familiarity with internal audits, procurement controls, vendor compliance, and operational risk management.
Experience supporting an expanding office or scaling business operations.

Soft Skills

Strong ownership, accountability, and independent decision-making.
Excellent organizational, prioritization, and multitasking capabilities.
Good written and verbal communication skills.
Commercial awareness and attention to financial accuracy.
Proactive problem-solving with the ability to anticipate operational needs.
Ability to work effectively with leadership, employees, vendors, and cross-functional teams.
Comfortable operating in a fast-paced, evolving organization.

What Success Looks Like

Consistent and reliable day-to-day operations with minimal management intervention.
Accurate expense records, timely invoice verification, and effective cost monitoring.
Strong vendor relationships, competitive procurement, and reliable service delivery.
Complete and current IT asset, procurement, and operational records.
Timely resolution of employee and office operational requirements.
Improved processes, documentation, reporting accuracy, and operational efficiency.
Effective coordination across Finance, HR, IT, Delivery, and external service providers.
Operational systems and processes that can scale with Solutionara's continued growth.

Why Join Solutionara?

At Solutionara, the Business Operations Manager plays an important role in establishing the operational foundation of our growing Global Delivery Center.

You will work closely with leadership and cross-functional teams, take ownership of meaningful business operations, improve processes, and contribute directly to the organization's efficiency and growth.

This role is well suited for a professional who enjoys taking responsibility, solving practical business problems, managing operational details, and building reliable processes rather than simply coordinating administrative activities.

Pay: ₹700,000.00 - ₹1,200,000.00 per year

Benefits:

Flexible schedule
Paid time off
Provident Fund

Ability to commute/relocate:

Noida, Uttar Pradesh 201309: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

Current CTC
Expected CTC
Notice Period, if serving, last day of work
Current Location
Have you independently managed vendor negotiations, invoice verification, expense tracking, payment reconciliation, and coordination with Accounts/Finance teams?
Do you have hands-on experience managing IT asset inventories, coordinating laptop procurement and allocation, tracking software licenses, and working with IT vendors or internal IT support teams?

Work Location: In person

Solutionara Inc

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