Sales Operations Executive - Martech - £40,000 plus Bonus

Must have salesforce + Admin experience! (London)

They provide their clients with market leading loyalty and engagement solution, Connect. Their proven solution includes a broad range of curated content, personalization, multi-channel marketing & gamification, all wrapped within an award-winning user experience. Their employees re-define loyalty with transparency and trust so that their clients can more deeply engage their customers, creating value from those connections.

They are looking for people who will embrace the culture of transparency, who will create attunement with their customers, and embrace a fast paced and continuously evolving environment.

As their Sales Operations Executive you will be a part of the International Sales team, selling their customer engagement solution Connect across multiple industries and markets.

What To Expect …

Lead and maintain operational excellence, ensuring that all sales processes are running efficiently
Ensuring Salesforce is operating effectively and all data is accurately reflected for reporting purposes
Owning & champion administrative components to the sales cycle such as supporting in the collation of content to respond to RFI & RFP's, reviewing contracts and completing the relevant internal approval processes
Create, manage and lead Salesforce reports/dashboards to ensure accurate reporting for the MD and the sales team directly
Drive the collaboration when sourcing information through internal teams such as product, technology, security, legal and marketing
Work with the MD & VP's of Sales by providing support in the preparation of client meetings, collating the sales collateral, and organizing any required follow up information with internal stakeholders.
Working with their third party lead generation companies to ensure that leads are relevant and distributed to the right point of contact across all industries and geographies

Additional Responsibilities

Develop and maximize a strong knowledge of the platoform and its engagement solution Connect
Work with their markets and regions to ensure sales operational processes are aligned
Staying abreast of their product roadmap, reporting any commercial & market requirements to the relevant stakeholders

About you …

Clear and measurable experience in managing processes effectively with strong results orientation is essential
Previous experience in a sales support role such as operations, pre-sales or commercially orientated client success role
Experience in using Salesforce and other CRM systems
A knowledge of ecommerce, digital solutions or loyalty
Ability to work cross-teams and towards tight deadlines
Comfortable operating independently and across teams in an evolving and matrix environment
Flexible mindset is required as this is a growing business that could pivot at any time so nimble thinking and flexibility to change approaches is required
Experience of coordinating with a large global organization across multiple time zones to support in constructing the right solutions for client's
Ability to strongly partner with and advise senior sales leaders, as well as have strong cross-functional skills
You will be able to work independently and within a team environment
Ability to put together an a commercially appealing presentation would be an advantage

About them:

Established in the UK in early 2000's and becoming a global leader in customer engagement and loyalty solutions.
They operate in 18 different countries with over 1400 employees.
They have over 2000 clients across multiple verticals from large retailers in the UK, to large network operators , top-tier banks, insurance companies, car manufacturers in the US to highlight a few.
You'll work in an open and supportive environment where you'll be developed, challenged and encouraged to achieve even bigger and better things - nationally and internationally. You'll learn directly from senior leaders, from the best in the business. And you'll enjoy real responsibility, really early on.

Benefits:

Salary depending on experience.
10% AIP
Contributory Group Personal Pension.
Private Healthcare (individual).
Employee Assistance Programme.
4x Base Salary Life Assurance.
Permanent Health Insurance.
Subsidised Gym membership.
25 Days Holiday

Sphere Digital Recruitment are specialists in placing marketing, sales, analytics, product and creative talent globally.

Sphere Digital Recruitment

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Sales Operations Executive