Are you ready to join an exploding biotech company focusing on CNS disorders? This company of dynamic individuals and leaders is looking for a Manager, Commercial Sale Operations at their Manhattan, New York base!

This is a hybrid role based at the company HQ in New York City. (2 remote/flex days)

The Manager, of Commercial Sales Operations, will support the commercial product launches of the company. The Commercial Sales Operations Manager is responsible for a variety of coordination and execution of key sales operations functions. Key responsibilities include 1) Sample program management, 2) Management of HCP engagement plans to ensure they are effective and efficient, 3) Ensuring that field teams maximize the use of data and technology to deliver results and 4) Managing field-related compliance operations. This role will report directly to the Director of Commercial Sales Operations.

JOB RESPONSIBILITIES:

Work with cross-functional team to optimize and manage sample program
Manage territory alignment process and changes for Field
Identifies relevant field KPI’s and works with field leadership to put in place relevant
reports/dashboards to understand and effectively manage opportunities
Create ad hoc analysis/reports to identify opportunities for Field execution based on CRM engagement data and secondary data sources (IQVIA/Symphony)
Collaborate with the broader Commercial Operations team to review data, improve existing processes, and on new projects
Act as a liaison with Corporate Compliance to ensure all systems support our field representatives and meet compliance requirements
Leverage CRM/SFA systems to full capabilities and enhancements to support the field
Support Sales leadership in the organization and coordination of National Sales meetings, Manager Meetings, and POA meetings
Manage the auto/fleet program for field-based personnel
Additional responsibilities as assigned

QUALIFICATIONS:

Bachelor’s Degree required
4+ years of sales operations experience in the pharmaceutical or biotech industry(which may include work as a consultant or supplier to the industry)
Demonstrated knowledge of sales operations and ability to identify and investigate operational needs, and opportunities, and leads the implementation of improvements within area of responsibility
Understand key pharmaceutical data sources (e.g. IQVIA, Symphony) and data structures to produce insights
Ability to operate in ambiguous situations and determine focused objectives and a clear path forward in the face of open questions
Advanced knowledge of MS Office (Excel, PowerPoint, Word) is required
Experience in CNS therapeutic area preferred
Experience in Sales Force Design, Targeting, and Incentive Compensation preferred
Experience supporting Veeva CRM applications preferred

SALARY & BENEFITS:

The anticipated salary range for this role is $90,000 - $115,000. The company offers a competitive employment package that includes an annual bonus, significant equity, and a generous benefits package.

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Manager, Commercial Sales Operations