Department: Business Operations
Location: Overseas / International Operations
Experience: 7–10 Years
Qualification: MBA / PGDM – Business Management, Operations, Finance, Marketing, or related discipline

Preferred form Construction / Infrastructure Segment
Reporting To: Senior Management / Managing Director

Passport Mandatory

Job Summary

We are looking for an experienced and result-oriented Business Operations Manager to oversee and manage the day-to-day business operations of our overseas activities. The role involves coordinating business functions, managing clients and vendors, monitoring operational performance, supporting business growth, and ensuring smooth and efficient execution of daily activities.

The ideal candidate should have strong business acumen, leadership skills, communication abilities, and experience in independently managing operations in an international environment.

Key Responsibilities

Manage and oversee the day-to-day business operations of the overseas office/business.
Ensure smooth coordination between management, employees, clients, vendors, consultants, and other stakeholders.
Monitor operational activities and ensure timely completion of business requirements.
Develop and maintain strong relationships with clients, business partners, vendors, and other stakeholders.
Identify new business opportunities and support business development initiatives.
Coordinate with the Head Office and provide regular updates on overseas business operations.
Monitor business performance, operational costs, revenue, and profitability.
Prepare and submit regular MIS reports, operational reports, business reviews, and performance updates to management.
Manage and guide the local team and ensure effective allocation of responsibilities.
Coordinate recruitment, onboarding, attendance, performance, and other employee-related activities in coordination with HR.
Coordinate with finance/accounts teams regarding invoices, payments, expenses, budgets, collections, and financial documentation.
Ensure proper documentation and compliance with applicable local laws, regulations, licenses, and statutory requirements.
Manage vendor negotiations, service providers, office administration, and procurement requirements.
Handle customer/client concerns and ensure timely resolution of operational issues.
Identify operational gaps and implement processes to improve efficiency and productivity.
Monitor market conditions, competitors, and business opportunities in the respective country/region.
Support management in developing and implementing business strategies and operational plans.
Coordinate meetings, business visits, client interactions, and other official activities.
Ensure effective communication between overseas operations and the Head Office.
Take responsibility for achieving operational and business objectives assigned by management.

Required Skills

Strong business and operational management skills.
Excellent leadership and team-management abilities.
Strong communication and interpersonal skills.
Good negotiation and relationship-management skills.
Ability to independently manage multiple operational activities.
Strong analytical and problem-solving skills.
Good knowledge of MIS, MS Excel, PowerPoint, and business reporting.
Ability to coordinate with multicultural and international teams.
Strong decision-making and execution skills.
Willingness to travel internationally as required.

Desired Experience

7–10 years of relevant experience in Business Operations / International Business / Operations Management / Business Management.
Prior experience working in an overseas market or managing international operations will be preferred.
Experience in managing teams, clients, vendors, administration, finance coordination, and business operations will be an advantage.

Key Performance Indicators (KPIs)

Operational efficiency and timely execution
Business revenue and profitability
New business opportunities generated
Client satisfaction and retention
Cost control and expense management
Team productivity and performance
Timely MIS and management reporting
Compliance with local requirements
Vendor and stakeholder management
Achievement of assigned business objectives

Candidate Profile

Qualification: MBA / PGDM
Experience: 7–10 years
Preferred Background: Business Operations / International Business / Administration / Sales & Business Development / Project Operations
International Exposure: Preferred
Reporting: Senior Management / Managing Director

Pay: ₹60,000.00 - ₹80,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Sri Avantika Contractors (I) Limited

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