QUICK FACTS

Role:Sales Operations Manager

Industry:Fintech/Insurtech

Company Size: 150-200 people

About Us

Sterling Capital Brokers (SCB) is disrupting the Group Benefits and Retirement landscape in Canada through our innovative application, integrating with the largest insurance carriers in Canada and global HRIS platforms, to administer a streamlined solution. We are the largest independently owned and operated Third Party Administrator (TPA) and Broker in Canada, and 4th largest overall. Established in 2014, SCB is growing rapidly and looking for talented individuals to join our team.

About The Role

The sales ops manager will help grow and scale our revenue-generating operations, increase sales efficiency, and work in collaboration with leaders in the business to build and implement our GTM playbooks.Ideal candidates have a passion for helping others and are eager to take on a variety of projects in a dynamic fast-paced environment. Proven problem solving, analytical, and communication skills are required. This role will report to the VP of Sales and have one direct report.

What you’ll contribute in this role

Report and analyze key metrics to understand bookings, pipeline performance, and health of the business
Manage territories / books of business, quota setting process, quarterly revenue forecasting to support headcount growth and strategic planning
Build and execute end-to-end operational processes and workflows to increase efficiency and productivity with the Sales & Success team
Manage evaluation and implementation of new tools into our existing Sales & Account Managementtech stack
Drive cross-functional partnerships to solve business challenges and address key growth opportunities

What we’re looking for

2-4+ years of work experience, preferably in a relevant role, such as Sales Operations, Customer Success Operations, and/or Business Operations
Significant/advanced experience with a CRM tool, specifically Salesforce
Advanced analysis skills: expertise working with large and unstructured data sets and financial modeling. Deep understanding of Excel or equivalent analytical tools is a requirement
Ability to navigate through and communicate complex ideas effectively - verbally, in writing, and presentations

Why Work for Sterling?

Rapidly growing business nationally, with career progression opportunities
Small office culture amidst a larger organization
Competitive salaries and benefits

Sterling Capital Brokers Ltd.

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Sales Operations Manager