This role exists to bring consistency, follow-through, and operational reliability to our revenue engine.

We’re hiring a Sales Operations Coordinator to own the execution layer of our sales process — ensuring prospects are qualified, follow-up is timely, systems are accurate, and nothing falls through the cracks. You’ll work directly with the CEO to manage the operational details that allow her to focus on closing high-value manufacturing clients.

HubSpot is the backbone of our sales operation. Deep HubSpot expertise is critical to success in this role, but this is not “just” a CRM job. You’ll use HubSpot to coordinate people, processes, and follow-through across the full sales lifecycle — from first contact to signed agreement.

This is a hands-on execution role, not a strategy or closing role. If you take pride in clean systems, tight follow-up, and operational excellence behind the scenes, you’ll thrive here.

Primary Responsibilities

1. HubSpot System Ownership (Core Responsibility)

Build and maintain workflows for lead nurturing, follow-up sequences, pipeline automation
Configure contact properties, deal stages, custom fields aligned to our 5-stage sales process
Create email automation sequences for different prospect segments
Maintain data integrity—no ghost deals, no stale data
Manage integrations (Salesforge, Zoom Info, Fathom/Fireflies, Google Calendar)
Generate pipeline reports and forecasting dashboards
Train team on HubSpot best practices
Support client HubSpot implementations (growth opportunity)

2. Lead Screening & Qualification

Review and screen incoming leads using defined qualification criteria
Apply qualification criteria
Take action via automated sequences: advance, request clarification, or decline
Document disposition in HubSpot, flag edge cases to CEO
Maintain lead scoring rules

3. Sales Follow-Up & Pipeline Management

Monitor pipeline health daily — stalled deals, overdue tasks, missing follow-up
Track contracts, agreements, and deal progress to close
Surface risks, delays, or urgent issues to the CEO proactively
Support forecasting and pipeline reporting as the business scales

4. Sales Call Prep & Research

Prepare sales call briefs using HubSpot data, research, and prior context
Ensure calls are fully prepped, documented, and recorded
Execute post-call follow-ups same day via HubSpot sequences
Track next steps, reminders, and commitments to ensure momentum continues

5. Systems & Process Support

Support ongoing improvements to sales systems and workflows
Train internal team members on HubSpot best practices and process adherence
Coordinate sales-related logistics, tools, and integrations as needed
Help ensure systems can scale as pipeline volume increases

Critical Success Factors

HubSpot expertise is the foundation — You own the system that will guide our sales efforts
Systematic automation — Minimize manual work through smart workflows
Data integrity is sacred — HubSpot = single source of truth
Zero deals fall through cracks — Automation ensures nothing is forgotten
Independent execution — Carry the confidence and knowledge to work independently with the CEO’s approval of your plans

Required Experience

Must-Have:

5+ years HubSpot proficiency including workflows, sequences, pipelines, automation, custom properties, reporting, integrations
HubSpot certification strongly preferred (Sales Hub, Marketing Hub, or Revenue Operations)
B2B sales operations background supporting sales teams, managing pipelines, forecasting
Technical aptitude for tools, automation platforms (Zapier, APIs), Google Workspace
Excellent written communication for professional follow-ups and documentation
Self-directed execution with minimal oversight, process-oriented mindset

What Success Looks Like

HubSpot is 100% accurate and current—pipeline always reflects reality
Workflows execute automatically without manual intervention
CEO focuses on closing—all prep, follow-up, and admin handled systematically or by you
Zero deals fall through cracks—every prospect tracked and moved forward
Team operates confidently in HubSpot based on your training
Systems can handle 2x pipeline growth without breaking

Applications close February 20, 2026.

Stoke RGA

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Sales Operations Coordinator