StoryTerrace is a fast growing, London headquartered consumer-tech scale-up with 50+ employees and a pool of over 600 vetted freelancers in Europe and the United States. The company’s vision is to create a world in which every life story is captured in a meaningful way.

Its core service 🚀 - to turn a life story into a book using its proprietary technology platform and a global network of ghostwriters. StoryTerrace is the leader in this emerging new product category.

Watch the CEO & Founder talk about our mission here.

The Opportunity

Due to rapid growth, this is a brand new and exciting junior role within the company. Our new Sales Operations Associate will support the sales and marketing teams with various day-to-day activities such as SLAs, dashboards, reporting and process improvements and efficiencies across both teams. They will work closely with both the Head of sales and the Head of marketing.

You will

Collaborate with the sales agents to ensure all SLA’s are met.
Document and create a knowledge repository for sales support.
Create, and implement reports and dashboards for the sales team to help improve efficiency, effectiveness, and productivity.
Work with marketing to ensure proper lead management, maintenance of our website and provide analytical support where required
Maintain data integrity and CRM records within Hubspot and other systems.
Maintain and communicate sales best practices for sales and marketing functions.

Requirements

BA/BS degree
Demonstrate previous experience and understanding of sales operations
You’re analytical and have the ability to prioritise multiple projects
Excellent problem-solving, project management, interpersonal and organisational skills
Tech-savvy: you easily pick up new software and systems and love automating processes, solving problems with tech
Numbers excite you and you have strong knowledge of excel/ Google sheets
Previous experience with Hubspot would be an advantage
A team player by heart - you will be working with a great international team, producing a meaningful product
You have a passion for people's stories!

Benefits

Annual starting salary £25k
25 days holidays + bank holidays
Pension (4% + 4%)
Working from home and flexibility around hours
Unlimited access to 121s with certified psychologists and plenty of mental health resources, in partnership with OpenUp
Opportunity to work in a supportive and fun work environment, producing a meaningful product.
Learn from experienced entrepreneurs and managers in an inclusive environment. You’ll be trained and supported throughout the first weeks of your onboarding, being an integral part of making things happen.
Strong sense of team and mission!

Come and join our ambitious plans, create your own career story at StoryTerrace!

At StoryTerrace we value empathy, collaboration, trust, innovation and we are purpose driven. We value diversity and we encourage applications from all backgrounds, communities and industries as we are committed to having a team that is made up of diverse skills, experiences and abilities.

If you are excited about this opportunity and feel intrigued by our mission, then we would like to get to know you!

StoryTerrace

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Sales Operations Associate