Role overview

We are looking for a Sales Operations professional to act as the right hand of the VP Sales and play a central role in structuring, executing, and scaling our sales operations.

Positioned at the core of the commercial organization, this role works closely with Sales, Marketing, Customer Success, and Finance. The mission is to enable sales performance, ensure data reliability, and build efficient, scalable sales processes that support sustainable growth in an international, fast-paced environment.

Key responsibilities

Direct support to the VP Sales

Act as a trusted operational and analytical partner to the VP Sales
Prepare pipeline reviews, forecasts, and performance dashboards
Support strategic sales initiatives and contribute to operational decision-making

Sales team enablement

Support sales representatives in their day-to-day operational activities
Ensure opportunities are properly structured, followed up, and tracked
Reduce operational friction to allow sales teams to focus on closing deals

CRM & sales data management

Own and ensure the quality of CRM data (accounts, contacts, opportunities, activities)
Define, implement, and enforce CRM best practices
Produce reliable reporting on pipeline health, conversion rates, sales cycles, and KPIs

Process definition & documentation

Document, standardize, and continuously improve sales processes from lead to deal closure
Create and maintain sales documentation, including playbooks, templates, and procedures
Contribute to sales onboarding and ongoing enablement initiatives

Cross-functional collaboration

Work closely with Marketing on lead management and campaign follow-up
Coordinate with Customer Success and Finance on contracts, renewals, and billing topics
Proactively recommend tools, workflows, and operational improvements

Experience

Minimum 3 years of experience in Sales Operations, Revenue Operations, or a similar role
Strong experience in a B2B SaaS environment is highly preferred
Experience in cybersecurity, software, or IT environments is a strong plus

Skills

Strong command of CRM tools such as HubSpot, Salesforce, or equivalent
Excellent analytical, organizational, and structuring skills
Strong ability to work with data, processes, and performance metrics
Comfortable operating in an international and fast-paced environment

Languages

Fluent in English and French, both written and spoken

Soft skills

Highly organized, detail-oriented, and autonomous
Strong collaboration and communication skills
Proactive mindset with a continuous improvement approach
Ability to manage multiple priorities simultaneously

You might feel hesitant to apply for this job if you don't match 100% of the job requirements listed. This list is a guide, and we'd love to receive your application even if you think you're only a partial match. We are looking to build teams that innovate, not just tick boxes on a job spec.

HR screening (45 min)
Interview with the Head of Sales (45 min)
Interview with the Growth & RevOps Manager (45 min)
Call with the Head of Sales (~25 min)
Call with the Head of HR (~30 min)
Final discussion with HR (~15 min)

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