Business Operations Administrator

Superfine Manufacturing Ltd – Forfar Full‑time, on‑site

Superfine Manufacturing Ltd is a modern, fast‑growing chemical manufacturing business supplying customers across the UK. We are looking for a proactive, organised Business Operations Administrator to support sales order processing, operational coordination, supplier liaison, and general office administration. This is a key role that keeps information flowing accurately across Sales, Operations, Procurement, and Production.

About the Role

Sales Order Processing — Enter customer orders, issue confirmations, customer invoicing and maintain accurate ERP records.
Customer Communication — Handle enquiries, provide updates, and ensure a professional customer experience.
Commercial Accuracy – Maintain accurate product codes, and customer records across ERP and documentation.
Logistics and Dispatch Support – Coordinate with Production and Warehouse Teams to ensure orders are scheduled, packed and shipped correctly.
Operational Coordination — Update stock, order statuses, and operational data to support production planning.
Supplier Liaison — Chase suppliers for delivery dates, confirm PO details, and track outstanding orders.
ERP & Data Accuracy — Maintain clean, accurate system data for orders, stock, pricing, and documentation.
Office Administration — Manage documentation, shared inboxes, filing, and general administrative duties.
Reporting Support — Assist with weekly operational reports and KPI updates.

What You’ll Bring

Experience in an administrative role within sales, operations, or manufacturing.
Strong organisational skills and excellent attention to detail.
Confident communication skills and a professional approach.
Competence in Microsoft 365, Sage 50 and ERP systems.
Ability to manage multiple tasks and deadlines calmly and effectively.
A proactive, problem‑solving mindset with a strong sense of ownership.

Why Join Superfine

Superfine is modernising and growing, with investment in new equipment, sustainability initiatives, and operational improvements. You’ll join a supportive, ambitious team where your work genuinely matters and your ideas are valued.

Salary: Competitive Salary dependant on Experience + Benefits Package

Hours of work: 8.30am – 4.30pm Monday to Friday.

Superfine Manufacturing

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Business Operations Administrator