Role Title: Sales Operations Analyst

Location: Brooklyn, NY (On-Site)

Compensation: $65,000–$75,000 base + commission tied to team performance.

Note: We're hiring directly for this role and not engaging with outside recruiters or staffing agencies. Appreciate your understanding—no outreach needed!

About Sweet Robo

Sweet Robo is scaling fast. Our AI-powered vending machines are live in 20+ countries, and demand is growing weekly. We need a detail-driven analyst to support our sales engine and help leadership stay on top of performance, pipeline, and processes.

About the Role

You’ll work directly with the Head of Sales and CRO to maintain, adjust, and monitor our sales processes inside Zoho and HubSpot. You won’t be managing team members—but you’ll play a critical role in keeping operations clean and efficient through CRM hygiene, reporting, and light administrative support.

This is not a strategy role—you’ll be executing an existing sales playbook, refining it where needed, and keeping the data airtight for leadership to drive decisions.

Responsibilities

Update and maintain CRM records in Zoho and HubSpot.
Generate sales reports and performance analytics on a weekly and monthly basis.
Track team metrics and help leadership identify trends and gaps.
Ensure inbound leads are properly routed and followed up on.
Assist with admin tasks related to lead tracking and follow-up monitoring.
Make adjustments to sales workflows (as directed) inside the CRM systems.
Support ad-hoc data pulls, dashboards, and meeting prep for the Head of Sales.

Requirements

2–4 years in a sales operations or sales analyst role.
Hands-on experience with Zoho CRM and HubSpot.
Comfortable producing reports and performance dashboards.
Highly organized with strong attention to detail.
Available full-time in Brooklyn, NY (no remote or hybrid).
Bonus: Familiarity with paid social campaign leads (Meta/TikTok/etc.).

Compensation

Base salary: $65,000–$75,000 depending on experience.
Monthly commission tied to overall sales team performance.
Direct access to executive leadership.
High visibility role within a fast-scaling startup.

Interview Process

Intro call with HR
Remote interview with CRO and Head of Sales (Same Day)
Final in-person interview in Brooklyn, NY

SWEET ROBO

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