Corporate Profile

SyBridge Technologies was established in 2019 by Crestview Partners to create a global technology leader that provides value-added design and manufacturing solutions across multiple industries. SyBridge is the combination of 16 acquisitions made to combine different products, services, and technologies into a singular technology-enabled solution. SyBridge is based in Southfield, Michigan and has 20 locations throughout North America, Europe, and Asia. For more information, please visit www.sybridgetech.com.

About Crestview Partners

Founded in 2004, Crestview is a value-oriented private equity firm focused on the middle market. The firm is based in New York and manages funds with approximately $10 billion of aggregate capital commitments. The firm is led by a group of partners who have complementary experience and backgrounds in private equity, finance, operations, and management. Crestview has senior investment professionals focused on sourcing and managing investments in each of the specialty areas of the firm: industrials, media, and financial services. For more information, please visit us at www.crestview.com.

Position Summary

We're looking for a Revenue Operations Analyst to help us build a foundation for excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices. You will help the sales team to maximize their sales and attainment through analytics, reporting, data streams and KPIs. You will be the partner of leadership and sales teams in forecasting, territory planning & management as well as their business review cadence. You are the trusted partner of the sales management team and will make supporting recommendations on ways to improve the productivity and scale of the sales organization. As a result, candidates should be able to understand complex business problems, scope projects, identify operational bottlenecks, optimize workflows, and communicate their findings across all levels of the organization.

Key Responsibilities:

Develop dashboards for various business teams, charting key metrics and extracting data-driven insights
Serve as the primary point-of-contact for all business teams (including answering technical questions, serving client requests, troubleshooting suspect data, and spearheading new analyses)
Grow data insights into concrete execution plans by scoping requirements, feasibility, cost-benefit, governance, dependencies, telemetry, and adoption
Evangelize best practices, data-oriented thinking, knowledge sharing, and workflow optimization
Construct data-driven experiments, evaluate statistical models, and regularly present your findings to department heads
Find, document and implement highly creative solutions to problems using a wide range of technologies and applications
Understand and utilize best practices during development and sales processes
Champion the use of technology, tools, and processes to maintain the source(s) of truth of our sales, marketing and customer success data
Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue
Collaborate with end users and stakeholders to understand the details of a business problem, it’s impact on the business and the desired outcome the team wishes to achieve
Perform detailed investigations to reveal potential insights into root causes, areas of most impact, priorities of focus and recommended paths forward
Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Operations
Lead development of projects, measuring the real impact of solutions and adapting as necessary to overcome unexpected roadblocks or other obstacles
Manage cross-functional stakeholders and lead by influence on company-wide initiatives to move the needle on revenue growth

Requirements:

Salesforce.com experience is strongly preferred; Salesforce Administrator certification is preferred
Administration experience with best-in-class CRM and related tools in the Sales, Marketing and Operations tech stack for SaaS companies (e.g. Salesforce, Hubspot, Apollo, internal tools, etc), with a desire to learn how to become an expert
Understanding of key Sales, Marketing, and concepts and how they work in practice (e.g. solution selling)
The ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes
Basic understanding of the SaaS technology landscape
2-5 years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth Manufacturing and/or technology companies
Strong quantitative capabilities with a passion for numbers and analytics
Experience working with BI/Analytics tools
High proficiency in Excel
Strong analytical and problem-solving skills
Curious, independent, rigorous and proactive kind of a person
Ability to tell the story and present the results in a clear and interesting way
Great communicator and can build relationships with a diverse set of stakeholders
Experience working in an Agile environment
Excellent team player, and strong attention to details

Our commitment to you…

SyBridge Technologies is an Equal Opportunity Employer and pprohibits Discrimination and Harassment of any kind. We are committed to the attitude of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SyBridge are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, gender identity, National origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SyBridge encourages applicants of all ages.

This position will require prolonged computer use, sitting for periods of time, and travel. In accordance with Americans with Disabilities Act (ADA), SyBridge Technologies will provide accommodations when requested by the employee. When the employee becomes aware of any disabilities that would affect them from performing their duties, they will advise SyBridge Technologies if accommodation is required.

SyBridge Technologies

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Sr. Revenue Operations Analyst