Sales Operations Manager

Glasgow, Hybrid or UK remote

Systal is a global managed network and security service and transformation specialist. We consult, deploy, and integrate multi-vendor technologies which help enterprise businesses maximise the security and value of their complex IT infrastructure. Across our 24/7 Network and Security Operations Centres, we manage over 200,000 assets across 78 countries, providing innovative and resilient solutions that that help enterprises meet complex technology requirements, replace unsecure and ineffective legacy technologies, and securely solve today’s critical IT and business challenges.

As part of continued growth, we are recruiting a Sales Operations Manager. In this role you will support the senior team in managing the performance of Systal’s sales function & delivering its long-term strategy. You will collaborate with the senior leadership team, wider sales teams, and key stakeholders to align sales operations with the wider business agenda, implementing and managing the success of the business area in support of the CRO and EVP – Sales.

What will you be doing?

Sales Process: Own how sales processes are manifested within Systal’s systems. Create new scalable processes & optimise existing ones, including: lead conversion, opportunity creation, opportunity field requirements, sales stages, activity capture from external systems, pipeline management, forecasting, and more.
Data Analysis: Track and analyse key sales metrics such as pipeline generation, win rate, stage conversion rates, and more. Empower sales leaders to get the most out of our data by regularly surfacing insights and recommendations.
Pipeline Health: Consistently monitor the health of New Business and Upsell pipeline in Salesforce to ensure our bookings forecasts are accurate and up to date. Ensure sales leaders have the level of visibility needed to inspect their team’s pipeline and correct any issues.
Forecasting: Use historical bookings win rates to forecast future results and automate current manual forecast process. Work with sales leaders to implement creative strategies to increase pipeline.
Marketing collaboration: Assist in linking Marketing and Sales more closely. Be responsible for lead allocation, SLA monitoring and account allocation.
Sales Tech Stack: Act as the main administrator for our sales tech stack (Microsoft Dynamics) and ensure tools are fully adopted and being used according to best practices.
Incentive Plans: Support design and rollout of motivational, right-sized incentive plans for sales team; help educate the team on plans to ensure a high degree of alignment and comprehension.

What skills / experience are we looking for?

Demonstrable positive sales history within a network or similar tech industry

Experience in managing & improving team performance.

Experienced user of Microsoft Dynamics

Previous experience with salesforce would be beneficial.

Why come and work with us at Systal?

Competitive salary and benefits package.

Unrivalled training and development, ensuring you stay at the top of your field. We want you to be the best in your chosen field and continuously support training.

Fantastic working environment – our state-of-the-art offices and established remote teams create a positive environment to work in both in person and virtually.

You will get the opportunity to work with like-minded individuals at Systal and we work hard to create a sociable, enjoyable working environment.

Job Types: Full-time, Permanent

Salary: £50,000.00-£100,000.00 per year

Benefits:

Company pension
On-site parking
Referral programme
Work from home

Schedule:

Monday to Friday

Experience:

Business development: 5 years (preferred)
Sales: 5 years (preferred)

Work Location: Hybrid remote in Glasgow

Application deadline: 06/07/2023

Systal Technology Solutions

New Jobs

Sales Operations Manager