Business Analyst- Sales operations support
18 months contract

Responsibilities:
Establish subject-matter-expertise on our various sales tools and data sources.
Preparing sales reports and dashboards in Salesforce.com, MS Excel. Tableau CRM, or Qliksense are considered a plus.
Audit data and reconcile when discrepancies are identified. Automation skills are considered a plus.
Be the first line of support for resolving system outages.
Gathering requirements for new features and process enhancements.
Represent the sales team for process and tool enhancements to help prioritize needs.
Liaise with Finance to maximize forecast accuracy.
Liaise with Marketing to manage campaigns and deliver campaign leads to sales.
Help define and deliver enhancements to sales tools.
Help drive process adoption with sales agents.
Help manage centralized content for sales enablement.
Ability to work as a Project Manager bringing key stakeholders together tracking needs and coordinating deliveries is a plus.
Ability to collaborate within the team to identify synergies

Required qualifications:

Experience:
5+ years of experience in Sales Operations
2+ or more years of experience with Salesforce administration

Skills:
Strong with Microsoft Excel, very comfortable with pivot tables, vlookup, sumifs, match, index, and complex nested formulas
Strong analytical ability to pull business insights from complex data sets, communicate results with clarity, and provide recommendations to the business
Expertise with Salesforce.com reports and dashboards
Proven understanding of relational databases
Excellent written and verbal communication
Ability to quickly learn new technology
Proven track record influencing without authority
Strong collaboration and relationship building skills
Project Management skills

Job Type: Fixed term contract
Contract length: 18 months

Pay: $45.00-$49.57 per hour

Schedule:

8 hour shift

Ability to commute/relocate:

Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Sales Operations: 5 years (required)
Salesforce: 2 years (required)
MS Excel: 6 years (required)
Business analysis: 3 years (preferred)

Speak with the employer
+91 6093579151

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