Location can be in Salmon Arm BC or Burnaby BC

About Talius

Talius is a trailblazer in the cleantech building materials industry, committed to innovation and excellence for over 40 years. Our specialty lies in developing advanced solutions for shade, security, and storm protection. We take pride in our craftsmanship and dedication to providing clients with unmatched service and superior products. As we continue to grow, we're looking to welcome passionate and driven individuals to our inclusive and dynamic team.

Who We Are Looking For?

As Sales Operations Executive, you will be the prime interface between sales, sales engineering and manufacturing operations. You will deliver value by maximizing factory throughput and ensuring faultless execution of customer orders. You will drive efficiency, coordinate cross-functional activities, and optimize processes to deliver value to our customers and internal teams.

Key Responsibilities

Order Management: Oversee the end-to-end process of customer orders, ensuring timely and accurate order entry into Master Schedule and Quote Schedule. Collaborate with sales, sales engineering, and manufacturing to process sales orders into work orders, align schedules and capacity with customer demand.
Factory Throughput Optimization: Work closely with manufacturing operations to maximize production throughput, minimizing delays and bottlenecks, while ensuring optimal resource utilization.
Sales & Manufacturing Coordination: Serve as the primary point of contact between the sales team and manufacturing operations, ensuring that sales forecasts are accurately reflected in production planning and scheduling.
Process Improvement: Identify opportunities to streamline sales operations processes, improve order accuracy, and reduce lead times to enhance customer satisfaction and overall operational efficiency.
Customer Communication: Coordinate with the sales team to communicate order statuses, production timelines, and any potential issues or delays to customers proactively, ensuring expectations are managed effectively. Monitor and assign incoming customer inquiries to appropriate team members if needed.
Reporting & Analytics: Generate reports and analyze key performance indicators (KPIs) to monitor sales, manufacturing performance, and factory throughput. Provide insights to sales and operations leadership to drive data-informed decision-making.
Problem Resolution: Address and resolve any order fulfillment issues, working closely with internal teams to identify root causes and implement solutions to prevent future issues.
Cross-Functional Collaboration: Collaborate with cross-functional teams, including finance, logistics, and supply chain, to ensure all aspects of order fulfillment are aligned and executed flawlessly.
Administrative Support: Maintain accurate, organized and accessible digital filing system on issue log, pending issues and follow-up items. Maintain digital records of orders, suppliers, and customers.
Other related duties as required.

You Have

Bachelor's degree in Engineering, Operations or related field
Experience in sales operations, manufacturing operations or a related role with cross-functional coordination experience
Excellent communication and interpersonal skills to work across various teams and functions
Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines
Ability to understand, refine, and streamline processes
Analytical mindset with the ability to interpret data and provide actionable insights
Proficiency in using ERP systems, CRM tools, and sales operations software
Problem-solving abilities with a proactive and solution-oriented approach
Strong sense of ownership and pride in your performance and its impact on company’s success

You Are:

Team player with strong collaboration skills
Detail-oriented with a high level of accuracy and efficiency
Ability to thrive in a fast-paced, dynamic environment
Solution oriented with strong customer service aptitude
Proactive with flexible attitude to meet changing work needs and demands
Willing to learn, and open to continuous improvement

Why Join Talius?

· Be part of a company that values innovation and quality.

· Engage in meaningful work that directly impacts our success and sustainability.

· Develop your career in a supportive, inclusive environment that fosters learning and growth.

Additional Information

· Location: Choose between Salmon Arm or Burnaby, BC.

· This is a full-time position.

· Talius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to Apply?

Excited to start your journey with Talius? Send your resume and a personalized cover letter to us by September 27, 2024.

Seize the opportunity to make a significant impact in a company that’s shaping the future of building solutions. We look forward to discovering how you can contribute to our team at Talius!

Job Type: Full-time

Pay: $50,000.00-$80,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Schedule:

Monday to Friday
Weekends as needed

Education:

Bachelor's Degree (required)

Work Location: In person

Talius

New Jobs

Sales Operations Executive