About the Role

Reporting to the Director of Sales Operations, the Manager of Sales Operations is responsible for operational support, communication and management of field-facing reports, systems and the execution of processes to maximize sales performance.

Let's talk about some of the key responsibilities of the role:

Collaborates with Sales Leadership and Information Technology teams to ensure all systems and key field support and activities are launch-ready
Maintains and distributes timely and accurate performance reports and dashboards
Partners with Sales Training team to ensure sales force is fully trained on key systems and resources
Maintains sales roster and communicates changes to appropriate parties
Supports on territory alignments, call plan lists and field team data inquiries
Assists analytics team and leadership in evaluating sales productivity and performance
Serves as the CRM system subject matter expert, providing key reporting, training, problem-solving, and data validation and review
Collaborates with Information Technology to maintain elements of data warehouse systems and integrity and quality of data
Assists in the management of incentive compensation for field-facing employees
Supports on Fleet programs, Sample Management and Sales Representative fulfilment
Champions Compliance throughout all processes, and supports the Compliance function around Field Reporting requirements (e.g. Aggregate Spend)

Factors for Success:

Bachelor's degree in business, science or related field required
5+ years relevant experience in healthcare/pharma; ophthalmic and/or biopharma launch experience strongly preferred
Problem-solving mindset, ability to successfully navigate ambiguity/complexity
Experience leveraging data warehouse, data aggregation and commercial systems
Familiarity with IQVIA, Symphony and other syndicated data sets
Expertise with Veeva or similar platforms for field team management
Experience with Incentive Compensation plans and related vendor support
Experience with Fleet management and related vendor support
Experience with Sample Management Systems and related vendor support
Advanced Microsoft Excel skills required
Must be a team player with strong self-awareness and excellent interpersonal skills
Must be able to drive multiple projects simultaneously and deliver results
Ability to influence others and partner cross-functionally

A Few Other Details Worth Mentioning:

The position will be based in our beautiful Irvine office, complete with a courtyard, table tennis, snacks and drinks, and occasional catered meals.
We provide a flexible hybrid work environment.
We are passionate about our culture! Our Tarsans live our values of commitment to patients, empowerment to champion innovation, and teamwork to amplify impact!
This position reports directly to our Director, Sales Operations
Some travel may be required – less than 20%

#LI-hybrid

The expected base pay range for this position is $96,320 – $125,300 plus bonus, stock equity and comprehensive benefits. This base pay range reflects the target range for this position, but individual pay will be determined by additional factors such as job-related skills, experience and relevant education or training.

Tarsus Pharmaceuticals

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