Department Hierarchy

Business Operations

Job posted on

Jun 03, 2025

Employee Type

Full Time Employee

Experience range (Years)

3 years - 8 years

Designation: Manager, Business Operations

Function: ePharmacy

Job Location: Gurgaon

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare is understandable, accessible, and affordable for all Indians. Over the past years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities – And we’re just getting started. Leading the chart as one of the top consumer health platforms through Pharmacy, Diagnostics, e-consult, and offline stores, Tata 1mg has delivered over 15M Pharmacy orders, 2M Diagnostics orders & 1M+ organic users/day. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs

Brief about the Team

You will be a part of a fast-moving entrepreneurial unit working on non-linear growth ideas and will hold a central position that allows you to work on cross-functional projects with all business streams ranging from product, marketing, consumer experience, pricing, and operations. You will work in ambiguity, building and communicating a clear approach and ensuring that we are balancing customer needs, having a competitive landscape and strategic priorities constantly.

Job Summary

The resources in Business Operations will work closely with Executive Leadership Team to support strategic initiatives, drive special projects, and streamline operations central to ePharmacy’s growth. This role requires a highly motivated individual with exceptional analytical, communication, and organizational skills.
The ideal candidate will be a strategic thinker, capable of managing multiple priorities in a fast-paced environment, and eager to contribute to the company's growth and success.

Key Responsibilities

Project Management: Lead and manage cross-functional projects from conception to completion, ensuring timely delivery and high-quality outcomes
Data Analysis: Conduct research and analysis to provide insights and recommendations for business decisions.
Communication: Prepare presentations, reports, and other communication materials for internal and external stakeholders.
Operational Efficiency: Identify and implement process improvements to enhance operational efficiency and effectiveness.
Stakeholder Management: Liaise with internal and external stakeholders, including investors, partners, and clients, to ensure alignment and collaboration.

What we are looking for

Attributes: Self-starter with a proactive approach to work, Strong organizational skills and attention to detail, ability to thrive in a fast-paced, dynamic environment, demonstrated leadership potential and a collaborative mindset

Skills: Strong analytical, problem-solving skills, excellent verbal and written communication skills, Proficiency in Microsoft Office Suite, Ability to manage multiple projects simultaneously and meet deadlines, High degree of professionalism and discretion

Why Join Us?

Tata 1mg offers one of the most exciting and high-growth environments to work in. You get the best of both worlds—being part of a prestigious legacy brand like Tata combined with the dynamic, fast-paced culture of a startup. Joining the Catalog Team provides a unique opportunity to contribute to scaling a business to new heights by leveraging the strong foundation of Tata 1mg.

Disclaimer:

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.

Tata 1mg

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Business Operations Manager || ePharmacy || Gurgaon