About This Role

The Sales Operations Specialist focuses on optimising sales processes, managing data integrity and providing analytical insights to drive efficiency and decision-making in Sales Operations. Serving as an individual contributor, the Specialist does not manage a team but works closely with cross-functional teams to ensure the smooth execution of sales activities.

Accountabilities

Collaborate with Sales Operations leadership to provide detailed analysis of sales performance, identifying trends and opportunities for improvement within the sales cycle.
Manage the sales pipeline and CRM systems, ensuring data accuracy and integrity, and providing reports on key performance metrics to senior management.
Optimize sales processes by identifying inefficiencies and implementing improvements within the team to enhance operational workflows and overall sales productivity.
Develop and maintain dashboards, reports, and analytics to inform decision-making, providing timely and relevant insights to relevant teams in Sales & Account Management.
Coordinate with cross-functional teams such as IT to ensure smooth integration of new sales tools, systems, and technologies across the team, ensuring proper configuration and swiftly resolving any technical or functional issues to ensure continuous operations.
Manage and coordinate all aspects of toll processing agreements, ensuring compliance with contractual obligations and optimizing operational efficiency for all toll customers.
Analyze toll processing data to identify trends and opportunities for improvement and prepare detailed reports for management review.

Skills & Experience

Bachelor’s degree or equivalent experience.
Possesses specialist knowledge of sales processes, best practices and analytics. Strong understanding of the policies, objectives, operations and related activities within NOAM Sales Operations
Strong communication skills to persuade and influence. The role needs to adapt styles and interpret and explain information to differing audiences from inside and/or outside the organization who are not familiar with the subject matter.
Resolves issues that are complex or unusual requiring original thought, research, new approaches and analytical techniques.
Provide advice and guidance through technical knowledge, research and analysis, which impact the performance of the team.
Responsible for achieving personal targets, which can impact the overall success of the NOAM Sales Operations team
May oversee project delivery, including managing project timelines, budgets and resources to ensure successful completion.

Tate & Lyle complies with all local/state regulations requiring salary range transparency.

When determining final compensation, we take into consideration: skillset, job scope, knowledge, prior experience, cost of living, market data, budget availability, and other factors as permitted by law.

The salary range for this position is: $89,000 - $130,000.

In addition to competitive pay, we offer a comprehensive Total Rewards package that includes but is not limited to:

Medical, Dental, Vision coverages
Paid time off package, including vacation, sick time, and 16 weeks of paid parental leave
401K with company match
Company paid life insurance
Additional benefits at not cost to employee such as: Lifestyle Spending Account, Identity Theft protection, Employee Assistance Program, telemedicine and more!

California Consumer Privacy Act ("CCPA")

The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.

Tate & Lyle

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Sales Operations Specialist