About Us

At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."

TeamSnap is looking for a Sales Operations Analyst to work with our Sales Operations team for our sports organization business. This role will report directly to our Manager of Sales Operations and be a critical role in providing operational support to our sales and customer success teams.

What You'll Do:

- Work cross-functionally to execute sales and customer success processes that help enable the teams to increase their key performance indicators
- Document and maintain processes and reporting that increase the team's efficiency, drive new sales, enable product adoption and increase retention
- Support the operational workflow of our customer journey with Salesforce, ChurnZero and Zuora. Inform the business leaders with data driven insights to help support key initiatives
- Own the sales process to support, create and improve the experience for the users
- Partner with marketing to create and manage communication to customers and prospects

What Will Set You Up for Success:

- 4+ years of B2B operations or sales related experience
- Salesforce Administrator Certification (preferred)
- Experience with Salesforce flows
- Previous experience integrating Salesforce to other systems is needed (Zoom, ChurnZero, GMail)
- Keep abreast of Salesforce releases and how they might change our system and processes
- Focused on continuous improvement, identify opportunities for process optimization, process redesign, or development of new process; and provide recommendations and solutions to business challenges
- Excellent written and verbal communication skills and the ability to effectively work with a variety of internal teams
- Analytical and process-oriented mindset with the ability to use data to support recommendations and decisions
- Self motivated individual with a track record of top performance amongst peers
- Highly organized with experience managing multiple cross-functional projects simultaneously

Bonus points:

- Involved in recreational sports as a parent, coach, administrator or participant
- TeamSnap user (sign up for a free trial to see what we’re about)

Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.

Compensation

We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $70,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.

Location

TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Hampshire, New Mexico, Rhode Island, and South Dakota, and while we love all parts of the world, we can only hire permanent US residents at this time.

Opportunities to Grow

At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.

Total Rewards

We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
100% premium coverage of medical/dental/vision for you and your family
401K to help you invest for the future
$1,500 annual learning and development stipend
Travel to fun locations for all-company meetings and team events
Generous home office allowance to set you up for success
TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
A monthly stipend for health & wellness and so much more!
TeamSnap Total Rewards

Working at TeamSnap

At TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.

Inclusion and Diversity

Creativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap and this includes four employee resource groups: Women, People of Color, LGBTQIA+, and the Talent Acquisition Task Force, designed to reduce unconscious biases in our hiring practices. We hold ourselves accountable in building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.

TeamSnap, Inc.

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