We're TeeTurtle, a rapidly growing consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences, and we’re excited to continue expanding our team!

Position Summary

The goal of the Director of Sales Operations is to standardize and optimize our sales operations across all sales channels, drive efficiency, and maximize revenue opportunities. This role reports to the Chief Revenue Officer. This role is an individual contributor today but will be expected to recruit, hire, and train a team of sales operations specialists to support TeeTurtle’s growth.

Primary Responsibilities

Sales Strategy and Planning
- Develop forecasting strategies across all sales channels, including retail, wholesale distribution, Amazon, conventions, and e-commerce, to ensure inventory production and budgeting accuracy
- Establish quarterly sales targets in collaboration with sales leadership in order to measure, track and drive sales performance
- Leverage data-driven insights to contribute to TeeTurtle’s sales strategy, e.g., the optimal balance of retail relationships and distribution partnerships

Sales Process Optimization
- Develop standardized sales processes and qualification guidelines across all sales channels to enhance efficiency, reduce costs, and improve overall productivity
- Identify, implement, and manage any technologies required to support the sales organization
- Identify and address gaps or bottlenecks in the sales process, implementing solutions to enhance the customer journey and improve sales conversion rates

Sales Analytics and Reporting
- Establish a robust reporting framework to track key sales metrics across all channels and product lines, and provide timely and accurate insights to sales leadership and the executive team
- Develop sales performance dashboards and reports to monitor individual, team, and channel performance, identifying areas for improvement.
- Conduct sales data analysis to identify trends, patterns, and opportunities to support strategic decision-making
- Work with retailers to collect and analyze point-of-sale (POS) data

Cross-Functional Collaboration
- Work closely with other departments, including marketing, finance, and supply chain, to align sales operations with overall business objectives
- Coordinate with the finance team to ensure accurate sales forecasting, revenue recognition, and profitability calculations

Core Competencies

Strong Written & Verbal Communication Skills
Persuasive/Influential Communication
Detail-Orientedness
Analytical & Strategic Problem Solving
Process Optimization
Results Orientation
Cross-Departmental Collaboration

Qualifications

Bachelor’s degree in business administration, marketing, or a related field; MBA preferred
8+ years of experience in sales operations for businesses with retail, wholesale distribution, and DTC sales channels
Demonstrated expertise in leveraging data to drive decision-making and optimize sales processes
A track record of driving sales growth, improving operational efficiency, and implementing innovative sales strategies
Demonstrated expertise in developing and implementing new processes and frameworks for a growing sales organization
Proficiency in sales automation tools, CRM systems, and data analysis tools (preferred)
Commitment to diversity, equity, and inclusion
Ability to travel (est. 1-3 times per year)
U.S. residency

Compensation and Benefits

The salary range for this position is $120,000 - $150,000 per year based on location, experience, qualifications, and skills.

We also offer

Potential to receive an annual performance-based bonus
Generous PTO policy to provide flexibility, work-life balance, and time to celebrate what is important to you
401(k) with a company match
Medical, dental, and vision coverage options for employee, spouse or domestic partner, and dependent children
Employee Assistance Program, including three free sessions with a licensed behavioral health provider for all employees enrolled in TeeTurtle's medical plan
75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com
Potential for training and professional development opportunities
A creative and fast-paced work environment
A culture of integrity, compassion, curiosity, and calmness

The Hiring Process
We require you to submit the following to consider your application:

Resume
Answers to the application questionnaire (in lieu of a cover letter)

If selected to move forward after an initial application review, you will be asked to participate in a quick phone screening conversation with our team. From there, candidates who progress to the next phase of the process can expect the following stages:

Stage 1: Participate in an interview with a panel via Google Meet/Zoom
Stage 2: Complete a brief hiring exercise/assignment
Stage 3: Participate in a final interview with a panel via Google Meet/Zoom

TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at hr @teeturtle.com with the subject line “Accommodation Request - Director of Fulfillment”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.

TeeTurtle

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Director of Sales Operations