Join Us and Make a Difference in the World

Our mission is to drive the energy and momentum that propels industries forward. We provide comprehensive maintenance, repair, and overhaul services across the marine engine and backup power generation sectors. Our skilled team of field service technicians, engineers, and workshop professionals plays a crucial role in ensuring the operational stability of key industries, including military and defense, first responders, and global supply chains. These efforts are essential for everything from raw materials to the delivery of consumer goods and food products. Join us and contribute to a team focused on creating a meaningful global impact.

Job Summary

We are seeking an experienced and dynamic Senior Parts Sales Manager to lead our parts sales team and drive revenue growth. This role is centered around expanding sales to existing customers, improving retention, and increasing share of wallet. The ideal candidate will have a proven track record in team leadership, developing strategic sales plans, and cultivating long-term customer relationships. The Senior Parts Sales Manager will also oversee optimizing sales processes such as quote turnaround, order time, and win rates, all while ensuring the team achieves profitability and pricing efficiency, including improvements in GP% over previous years.

Other Job Details:

Compensation: $135,000 - $150,000 annually, plus bonus and commission plans
Work Location: Preferred locations in order are Mandeville or Harahan, LA, followed by Kent, WA (Seattle), and Fort Lauderdale, FL
Direct Reports: 30
Travel: Up to 50% expected
Benefits: Medical, Dental, Vision, highly competitive PTO accrual, 10 paid holidays, life insurance, AD&D, short/long-term disability, 401(k) with company match, pet insurance, optional supplemental insurances, legal assistance for identity theft, health advocacy, tuition assistance, maternity/paternity leave, adoption aid, referral bonuses, and more

Essential Duties & Responsibilities

Lead, develop, and motivate a team of parts sales representatives to meet or exceed sales targets. Provide coaching, training, and support to improve individual and team performance
Develop and implement strategies to improve customer retention and foster growth year over year
Acquire new customers through targeted strategies, with a focus on high-priority sectors. Set specific sales goals driven by new customer acquisition
Monitor key sales metrics such as the percentage of sales from new customers, sales cycle efficiency, and market share growth. Ensure proactive steps are taken to meet sales targets and KPIs
Cultivate strong relationships with key customers, suppliers, and partners. Address customer inquiries, resolve issues, and provide excellent service to ensure long-term loyalty
Streamline and optimize the Configure, Price, Quote (CPQ) process to improve time to quote, time to order, and win rates. Work with sales operations to enhance conversion rates
Collaborate with operations and logistics teams to ensure timely and accurate order fulfillment
Prepare sales forecasts, budgets, and performance reports. Monitor sales performance and implement corrective actions to meet targets
Lead efforts to expand market share and identify new business opportunities. Analyze market trends and competitor activities to maintain competitive positioning
Develop and implement training programs for the sales team to improve product knowledge, sales skills, and customer engagement
Manage pricing strategies and negotiate with customers to maximize profitability while ensuring competitiveness in the market

Requirements & Qualifications

Bachelor’s degree in Business, Sales, Marketing, or a related field (preferred)
At least 5 years of experience in parts sales management or a related field, with a strong track record of sales success and leadership
In-depth knowledge of parts sales processes, industry regulations, and customer needs, particularly in marine or power generation sectors
Proven leadership and motivational skills with excellent interpersonal and communication abilities
Strong analytical skills and the ability to use sales data and market trends to make informed decisions
Exceptional customer service skills with the ability to build and maintain long-term client relationships
Proficiency in CRM systems (e.g., MS Dynamics), ERP systems (e.g., Infor Syteline), and Microsoft Office Suite
Willingness to travel as needed for customer visits, trade shows, or business events

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Parts Sales Manager