Revenue Operations Analyst

Hayes, Hybrid

We’re looking for a Revenue Operations Analyst to join the growing RevOps team at ECS. As the second member of the RevOps team, you’ll work closely with the RevOps Lead to improve processes, introduce automation and AI-driven workflows, and ensure our commercial teams have the data, insights, and tools needed to drive revenue efficiently. This is a great opportunity for someone who enjoys working with data, improving processes, and supporting high-performing teams in a people-focused, data-driven organisation.

As a UK B Corp Certified salary sacrifice specialist, The Electric Car Scheme is on a mission to make net zero the obvious choice by making electric cars and other Net Zero Benefits easy, affordable and simple for employers to offer their people. Built on best in market pricing, complete employer protection and trusted 5 star service, we are accelerating the UK towards a net zero future while creating win win win outcomes for our customers, our team and the planet. Rated 4.9 on Glassdoor and certified by Welcome to the Jungle, there has never been a more exciting time to join a fast growing, purpose driven business transforming sustainable employee benefits.

Key Responsibilities:

Support the day-to-day operations of the commercial function by ensuring our CRM systems, processes, and automations run reliably and efficiently.
Maintain and manage the CRM environment, ensuring data integrity, correct system configuration, and smooth operational workflows across Sales, Marketing, and Customer Success teams.
Take ownership of incentive calculations and commission reporting, ensuring accuracy and transparency in performance tracking.
Produce and maintain weekly and monthly performance reporting, helping commercial teams understand results, track progress, and identify opportunities for improvement.
Conduct ad hoc data analysis and deep dives to support commercial decision-making, uncover insights, and investigate performance trends.
Help manage and optimise automation workflows across our commercial tools, actively identifying opportunities to leverage automation and AI to eliminate manual processes, improve data quality, and enable our commercial teams to operate more efficiently at scale.
Document automation logic, system processes, and operational workflows to ensure consistency, transparency, and ease of maintenance across the commercial technology stack.

About you:

Analytically minded and enjoy using data to uncover insights and improve performance.
Comfortable working with large datasets and have strong spreadsheet skills (Google Sheets or Excel), enabling you to analyse results, identify trends, and support data-driven decision-making.
Some experience working with CRM systems, commercial tooling, or analytics platforms is beneficial.
Exposure to tools such as Pipedrive, HubSpot, Salesloft, Clay, Tableau, or similar platforms is preferred but not required. Familiarity with SQL or working with structured data would be advantageous.
Curious about how automation and AI can improve commercial operations, and motivated to test new tools that reduce manual work, improve data quality, and help teams work more efficiently.
Strong attention to detail and takes pride in maintaining clean, reliable data and reporting.
Enjoy collaborating with stakeholders across teams and are comfortable communicating insights and recommendations clearly.

Benefits:

Hybrid working: Split your week between home and the office, with set in-office days on Mondays and Wednesdays
25 days holiday plus bank holidays
Add 1 day holiday per year service + buy / sell up to 5 days each year
Flexible work policy with options to take into account family care
Best in class Family Friendly Leave and Pay
Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car
£500 pa. personal development budget
£100 home office budget
Bupa healthcare
Equity options - own a part of the business

The Electric Car Scheme

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Revenue Operations Analyst