About Us

Farley Group has an exciting opportunity for a Sales Operations Specialist to support our growing operation. We have a proud tradition in the sales, manufacturing, installation and servicing of air-supported structures since 1970 and are committed to continuing the development of products, services and our team to best serve our customers and communities.

The Role

The Sales Operations Specialist is a permanent and full time position operating as a hybrid role out of our head office in Puslinch, ON. This organized person will assist The Sales and Marketing Manager in selling of our company's products. The responsibilities include quoting, administration and Salesforce maintenance. The ideal candidate will have excellent organizational and internal customer service skills.

Responsibilities:

Sales and Marketing Strategy Collaboration: Work closely with the Marketing and Sales Manager to develop and execute sales and marketing strategies that align with company goals. Collaborate on the creation of strategic plans, identify market opportunities, and define target audiences.
Sales and Marketing Operations: Collaborate with department heads on development and implementation of strategies to enhance sales and marketing efficiency and effectiveness. Oversee regular sales and marketing operations to ensure they run smoothly and according to established processes. Track performance against goals set by department heads.
Salesforce Administration: Manage and maintain our Salesforce CRM system, ensuring data accuracy and completeness. This is to include management of leads and accounts in Salesforce, including collaborating with Sales Reps/Managers to ensure records are up to date. Create and update sales and marketing reports and dashboards to provide insights to both teams (Sales & Marketing). Collaborate with IT to implement Salesforce enhancements and integrations.
Quoting: Ensure complete and thorough understanding of all aspects of the quoting program and maintenance/administration of the program. Prepare and deliver accurate and timely quotes to Sales Managers for prospective customers. Collaborate with the sales team to ensure quotes align with customer needs and company pricing strategies. Prepare quotes for internal sales of products to existing clients as well as preparing proposal and contract for those clients. Maintain a database of pricing information and product specifications for reference. Work internally with our project and design teams to ensure accuracy in quoting. This includes gaining input/calculations from design as required for running quotations, working with procurement to ensure pricing in program is accurate and reflective of supplier pricing, and working with Operations and Service to ensure that quotes are reflective of manufacturing and installation requirements.
Administrative Support (5 hours): Provide administrative support to the Sales team, including the Sales Representatives/Managers as well as the Sales & Marketing Manager. Assist in the preparation of sales and marketing presentations, proposals, and reports. Manage communication and coordination between sales and marketing teams. Managing and responding to incoming leads and handing off to appropriately to correct sales team members. Report to VP Sales and Sales & Marketing Manager on response time of sales team members to active SQLs and MQLs that are handed off to them. Assist sales team in their preparation of Bid/RFP processes by compiling internal information.
Other duties as required

Requirements:

Post secondary education in a related field is an asset.
Demonstrated experience with SalesForce
2+ years' experience in administration
Understanding and knowledge of sales and marketing.
Strong organizational skills.
Excellent communication, interpersonal, and customer service skills.
Knowledge of data analysis and report writing.
The ability to understand and follow company policies and procedures.
The ability to work under pressure.
Tech savvy

If you believe you would suit this position, please apply online or send your resume to mfitzpatrick@thefarleygroup.com identifying the position title in the email subject line. We thank all candidates for their interest, however only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, The Farley Group accommodates the individual needs of applicants with disabilities within the recruitment process. If you are contacted regarding this job opportunity or an assessment, please advise if you require accommodation so we can ensure your equal participation in the recruitment and selection process.

Job Type: Full-time

Salary: $58,000.00-$65,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Work from home

Schedule:

Day shift
Monday to Friday

Supplemental pay types:

Bonus pay
Overtime pay

Experience:

sales: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Ability to Commute:

Puslinch, ON N0B 2J0 (required)

Ability to Relocate:

Puslinch, ON N0B 2J0: Relocate before starting work (required)

Work Location: Hybrid remote in Puslinch, ON N0B 2J0

The Farley Group

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Sales Operations Specialist