Job Title

Business Systems Analysis III

Job Overview

This role executes technical delivery for a defined scope of projects or products, ensuring solutions align with established architectural standards and patterns. It applies and adapts known techniques to address moderately complex or novel challenges within its domain. The role collaborates with product, operations, and business partners to understand needs and translate them into system specifications and designs. It contributes to user acceptance testing, implementation support, and early defect resolution to help ensure successful deployments. The position supports continuous improvement by suggesting incremental enhancements to processes and solutions.

Accountabilities

Execute Technical Delivery for Scoped Work Implements technical components within a defined functional or system area according to design specifications and standards. Configures, develops, or integrates solution elements under guidance from senior technical staff where needed. Ensures work products are complete, accurate, and ready for testing.
Apply Established Techniques to Moderately Complex Issues Uses established tools, patterns, and methods to address moderately complex technical or process problems. Evaluates multiple options within known approaches and selects those that best fit requirements and constraints. Escalates issues that require architectural or cross-domain decisions.
Translate Requirements into Detailed Specifications Participates in workshops and discussions to understand business processes and requirements within their scope. Documents detailed functional and technical specifications, including data mappings, rules, and configuration details. Ensures specifications are clear, testable, and aligned with broader solution designs.
Support Testing and Implementation Activities Prepares and executes test cases for user acceptance testing within the assigned scope, capturing results and logging defects. Collaborates with functional and technical teams to reproduce issues and validate fixes. Supports implementation tasks such as data checks, configuration validation, and post-go-live issue resolution.
Collaborate with Cross-Functional Partners Works closely with product, operations, and business stakeholders to clarify requirements, constraints, and expected outcomes. Communicates progress, issues, and dependencies in a clear and timely manner. Incorporates feedback into technical work to improve solution fit and usability.

Skills/Knowledge

Business Analysis

Business Processes

System Analysis

Data Analysis

Project Management

Prior Experience

3+ years

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

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To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

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Business Systems Analysis III