The Janssen Pharmaceutical Companies of Johnson & Johnson is recruiting for a Senior Analyst, Sales Operations Field Reporting – CVM. This role will be located in Titusville, NJ.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, we are working to create a world without disease. Transforming lives by finding new and better ways to prevent, intercept, treat and cure disease inspires us. We bring together the best minds and pursue the most promising science. We are Janssen. We collaborate with the world for the health of everyone in it. Learn more at www.janssen.com and follow us @JanssenGlobal. Janssen Pharmaceuticals, LLC is part of the Janssen Pharmaceutical Companies.

The Senior Analyst, Sales Operations supports field reporting tools (Whiz.AI); serves as a liaison and partner with home office and field partners to gather reporting requirements for our field reporting platforms and collaborate with Product Manager of Field Reporting and our IT Business to develop and implement these requests, perform User Acceptance Testing and validation. The Senior Analyst facilitates adhoc system trainings, field questions relating to reporting platforms.

Responsibilities

Acts as the Subject Matter Expert resource in field reporting for the business unit, interacting with all levels within the organization.
Serves as primary liaison with home office and field partners to understand business needs, translate to home office team.
Provides ongoing updates and visibility regarding availability of field-based sales performance reports.
Provides insights aligned to field report design and efficiency providing appropriate recommendations for improvements.
Partners closely with internal IT and multiple suppliers supporting sales operations field reporting functions, updates, improvements, and corrections.
Investigates reported issues in collaboration with internal team members and suppliers to ensure timely resolution.
Serves as point of contact for external suppliers in support of field reporting efforts and outputs.
Guides partners to ensure awareness of timelines and expectations while working toward published SLAs.
Delivers accurate and timely reports to the field by establishing and following efficient processes, identifying issues, and working with business partners toward resolution.
Monitors and validates data flow and report processing from IT and from IT to vendors, creating and updating files as needed.
Collaborates with Sales Operations, IT, and vendors to understand, address and present solutions to issues following a detailed and systematic process to identify root causes and sharing outcomes. Methodically tracks and trends investigations to uncover and address themes.
Collaborates with Associate Director, Sales Operations to develop and optimize the use of tools and training programs for field reporting.
Responsible for development of content and facilitating training for sales New Hire/Management Development classes as it relates to Field Reporting.
Responsible for establishing and maintaining productive relationships with vendors.
Responsible for collaborating with peers across business units to share ideas, improve productivity, efficiency and simplify processes.
Continuously seeks ways to increase sales operations efficiency.

Qualifications

Education:

A minimum of a bachelor’s degree is required.

Experience And Skills:

Required:

A minimum of 3 years of relevant professional experience
Experience with syndicated data sources
Proficiency in MS Office
Strong analytical skills

Preferred:

Healthcare industry experience
SQL, SharePoint, iQlik reporting, and Salesforce.com (Veeva) experience
Previous experience with sales force call plan/alignment processes and field reporting platforms.

Johnson& Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com

https://jobs.jnj.com/jobs/2206070269W?lang=en-us&previousLocale=en-US

The Janssen Pharmaceutical Companies of Johnson & Johnson

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Senior Analyst, Sales Operations Field Reporting