Business Operations Intern

The MRG Group

Toronto, ON

As a Business Operations Intern, you will support MRG U in organizing, managing, and executing initiatives that enhance operational effectiveness across The MRG Group. You will gain hands-on experience in project coordination, process improvement, and knowledge management while working closely with different divisions to streamline workflows and enhance efficiency.

ABOUT OUR INTERNSHIP PROGRAM

The MRG Group Internship Program is designed to provide you with practical skills, valuable experiences, and exposure to real-world scenarios in the Experience industry.

The program is structured to ensure that 80% of your time is dedicated to performing activities specific to their role, while the remaining 20% is allocated to job shadowing, skill development, and team projects across various businesses within the MRG Group.

ABOUT THE MRG GROUP

The MRG Group is a leader in experience creation. In operation since 2008, The MRG Group has grown to become Canada’s largest independent entertainment company, and through its ownership of 10 hospitality properties and 6 venues across Canada, the business is passionate about providing positive shareable experiences for its guests, 500+ employees, and partners.

In addition, The MRG Group owns and operates an events business, travel company, digital publication, and ticketing service Admit One. In 2021, the business expanded its presence into the US, signing its first venue deals with properties in New York and California later that year.

Key Responsibilities

Project Coordination – Assist in planning, tracking, and managing project timelines using Asana.
Process Improvement – Support initiatives that enhance operational efficiency across divisions.
Knowledge Management – Maintain and update internal documentation, SOPs, and best practices.
Data & Reporting – Collect, analyze, and present data to track project effectiveness.
Collaboration – Work closely with Division Partners to support operational needs and initiatives.
Training & Communication – Assist in developing training materials and facilitating knowledge-sharing efforts.

Knowledge, Skills, Abilities

Project Management Knowledge – Understanding of project management principles and process improvement.
Tech-Savviness – Ability to quickly learn and adapt to new technologies, automation tools, and digital workflows.
Organizational & Time Management – Ability to prioritize tasks and manage multiple projects efficiently.
Analytical & Problem-Solving – Capable of assessing processes, identifying gaps, and recommending improvements.
Communication Skills – Strong written and verbal skills for documentation, reporting, and collaboration.
Technical Proficiency – Experience with knowledge management and project management tools (Asana & Notion experience a plus).
Adaptability & Initiative – Ability to work independently, take initiative, and adjust to shifting priorities.
Availability - Ability to work nights and weekends as required to evaluate existing business operations

Internship Program Term

Start Date: May 6, 2025
End Date: August 29, 2025

What’s In It For You?

Paid Internship (Minimum Wage)
A fun and casual environment. You will be joining a close-knit, innovative team of creative and energetic go-getters
Employee discounts to our concerts, shows and hospitality venues
A welcoming, fun and safe work environment where everyone can show up authentically to work each day and feel respected
Career development opportunities with a company that encourages individuals to learn and grow

Thank you for your interest in The MRG Group. Given the anticipated interest in this role, only those selected for an interview will be contacted.

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The MRG Group

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Business Operations Intern