🚨 We’re Hiring: Energy Sales Operations Lead (Maternity Cover)

Birmingham City Centre | Hybrid

Full-time | Fixed-term (Maternity Cover)

£26,000–£28,000

No Agencies Please!

The National Energy Hub (TNEH) is an award-winning energy & sustainability consultancy, helping organisations across the UK take control of their energy costs, cut carbon and move toward net zero.

As we continue to grow, our sales and consulting teams are supported by a high-performing Sales

Operations function that ensures every deal is accurate, compliant, and delivered smoothly from quote to live supply.

This maternity cover role is a business-critical position within that function.

The Role

As an Energy Sales Operations Lead, you’ll be at the heart of our sales delivery and procurement operations.

Your role is to ensure sales activity runs smoothly from opportunity through to live supply by supporting sales teams, coordinating with energy suppliers, and maintaining high standards of accuracy, compliance, and client experience.

What you will be doing

Sales Operations Support: Supporting SDRs and Energy Consultants with deal progression, contract processing and operational queries
Energy Procurement Operations: Managing RFIs, RFQs, bespoke tenders and supplier pricing workflows
Client Onboarding: Overseeing new client onboarding, managing objections, rejections and supply transfer delays
Supplier Coordination: Acting as a key point of contact with supplier partners to ensure accurate and timely submissions
Contract & Data Management: Managing LOAs, MOP contracts, supplier portals and half-hourly data uploads
Systems & CRM: Maintaining accurate records in the CRM and managing workflows via Zoho Ticket Desk
Issue Resolution: Supporting billing queries and resolving operational issues alongside Client Relations
Compliance & Quality: Ensuring all activity adheres to Ofgem, ADR and internal compliance standards
Operational Reporting: Providing feedback and insight to support sales performance and decision-making

What We're Looking For:

Essential

Experience in energy sales support, sales operations, or energy procurement administration
Strong attention to detail with the ability to manage multiple deals simultaneously
Confident communicator, comfortable working with sales teams, suppliers and clients
Highly organised, proactive and comfortable working to deadlines
Experience using CRMs and energy supplier portals

Desirable

Background in energy, utilities or B2B services
Experience handling half-hourly data, LOAs, tendering or supplier pricing
Familiarity with Zoho ticketing system

What Success Looks Like

Sales deals progressing smoothly from quote to live supply
High levels of accuracy and compliance across all contracts
Reduced delays, errors and supplier issues
Positive feedback from sales teams, suppliers and clients
Continuity and stability across sales operations during the maternity cover period

What You’ll Get

✅ Competitive salary

✅ Hybrid working from a modern Birmingham city-centre office

✅ A key role in a fast-growing, purpose-driven energy consultancy

✅ Close collaboration with sales, consultants and leadership

✅ Full handover and training from the existing role holder

✅ Opportunity to make a real impact on UK businesses’ energy and sustainability goals

✅ 28 days holiday including bank holidays

✅ Birthday day off 🎂

✅ An additional two weeks paid time off over Christmas & New Year 🎄✨

✅ Company pension scheme

✅ Regular company socials and partner events

📩 Interested?

If you’re detail-driven, commercially aware, and enjoy keeping sales operations running smoothly in a fast-paced environment, we’d love to hear from you.

The National Energy Hub

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Energy Sales Operations Lead (Maternity Cover)