Do you get a kick out of helping people? We’re looking for two International Sales Operations Coordinators who thrive in a busy environment and enjoy variety in their job, one on a permanent basis and one on a 10-month Fixed Term basis.

About Sales Operations

Sales Operations are involved in supporting the entire sales process from new title sell-in preparation to sales performance analysis. This means working closely with internal and external stakeholders, helping to ensure that orders reach customers at the right place, the right price and at the right time.

The opportunity

In this exciting role, you’ll be responsible for helping to ensure the smooth-running of the International Sales Operations team. You’ll work across all our publishing lists – everything from fiction to non-fiction, by way of cookery, poetry and children’s – playing a key part in getting our stories into our customers’ hands. Tasks can vary from ensuring an order reaches Brazil in time for an event, to exploring supply options with our global PRH Group companies.

Primarily, responsibilities will include:

Managing orders from our retail customers across the world
Checking data such as stock availability and delivery dates
Collaborating with colleagues in different departments, particularly Inventory Management and Customer Services, to help deliver the best possible service to our customers
Managing the process of orders in SAP (one of our internal systems) whilst ensuring work is complete within deadlines and publication schedules
Producing reports in Excel and checking customer claims
Carrying out other ad hoc team support when required.

What you’ll bring

To succeed in this role, you’ll need to be organised and have great time management skills. You’ll be working with customers as well as a range of colleagues in this role, so being a great communicator and being friendly and helpful will mean that you’re able to go the extra mile. We’re also looking for someone who is attentive to detail and able to balance urgent priorities alongside regular tasks.

You’ll be working with a variety of different systems, so while we’ll be happy to introduce you to our world and provide training, you’ll show us that you’re comfortable with technology and keen to learn. You will need to have worked with MS Office before; Excel skills would be particularly useful. Some experience of working in an administrative capacity would be an advantage but is not required.

How to apply

If this sounds like the right role for you, please apply with your CV and cover letter by midnight on Tuesday 3rd January 2023. Please indicate on your cover letter whether you’d like to be considered for both roles, or either the permanent or 10-month FTC role. Interviews will take place in January.

In your cover letter, please answer the following questions:

1. Share with us why you wanted to apply for this role?

2. This position is going to keep you busy! Please share an example of how you keep yourself organised and how you keep on top of multiple priorities.

What you can expect from us:

Salary: You‘ll start on £26,500. For the permanent role, expect a £1,000 increase on your first anniversary in this role to reflect your growing contribution.

PRH is currently experimenting with hybrid working and involving colleagues across the business to shape our future ways of working. The needs of our teams and individuals are different, so we’re not taking a one-size-fits-all approach. While our offices are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility about where you work is just as important for doing your best work and for your wellbeing. The exact balance of office to remote working will depend on the nature of your role and team needs, and we are open to discussing this through the recruitment process.

Our employees are the heart of our business. We have a range of benefits to reflect our commitment to our employees, some of which are:

27 days paid holiday entitlement in year one (plus bank holidays), increasing a day each year up to 30 days
Medical cover
Life assurance
Cycle to Work scheme
Discounted gym membership
Generous pension scheme
Summer working hours (role dependent)
Volunteering policy and charity matching
Employee Assistance programme
Mentoring programme
Extended gender neutral parental leave
Access to books and eBooks across Penguin Random House UK
Each site has trained mental health first aiders
We plant a tree for every new employee to our business

Our creativity is inspired by different perspectives, so we want our culture to be one of belonging, where everyone feels welcome and where differences are celebrated.

As a Disability Confident Committed organisation, we’re part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can’t take all eligible candidates to interview.

We want to make sure disabled applicants can be their best at each step of the recruitment journey. If you need adjustments during the application process, we encourage you to get in touch with us at http://PRHCareersUK@penguinrandomhouse.co.uk.

Remember, you only need to share what you are comfortable to for us to support your adjustment request. Find out more about our approach here: www.penguinrandomhousecareers.co.uk/applying-for-roles-with-a-disability

We partner with The Book Trade Charity, who provide financial assistance for people looking to get into the publishing industry; you can find more information and talk directly here: http://booktradeentrysupport.org/

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: The Random House Group Limited

Country: United Kingdom

State/Region: London

City: London

Postal Code: SW11

Job ID: 255586

The Random House Group Limited

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International Sales Operations Coordinator