Sales Operations Coordinator

One of The Sage Group’s clients is seeking a Sales Operations Coordinator. The successful candidate will have demonstrated the ability to proactively and effectively work together with all organizational levels within a fast-moving high-technology company, particularly interfacing between Sales teams and internal cross-functional stakeholders. Client is a cloud content management and file sharing service for businesses.

Responsibilities:

Provide business, pricing, product knowledge, and analytical support to sales for large, complex, non-standard transactions
Streamline and automate the process for non-standard deal approvals, e.g. thresholds and rules, approver roles and responsibilities, approval routing and workflow design, automated exception alerting and communications, and the creation of a hierarchy of special terms, tips/techniques and recommended workarounds
Foster and maintain strong working relationships with critical business partners (e.g. Revenue Recognition, Legal, Finance, etc.) expedite the review and approval process.
Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools (e.g. Product and Pricing FAQ’s, Sales Approval templates, etc.).
Proven leadership skills to continually streamline and improve practices, including tools, templates and processes, to support and efficient and effective deal desk
Participate in the integration planning and execution process for new lines of business (e.g., Platform, Channel). Develop operational readiness plans and assess quoting readiness. Oversee tool enhancement activities, drive testing plans and deliver functional tools to the deal desk teams.
Work with deal support teams (e.g. Legal, Revenue Recognition, Finance, etc.) to address complex pricing/commercial terms and provide options to enable sales to address and overcome customer objections while maximizing revenue/bookings.
Engage with designated sales teams to provide pricing and deal structuring guidance
Function in sales advisory capacity to coach sales on objection handling techniques, contractual options, and standard business terms.
Function as a sales advocate to liaise with Legal and Finance business partners to address/resolve sales impediments.
Facilitate the sales approval and/or “standardized” contract document generation processes. Ensure compliance with published sales and business approval policies.

Skills & Experience:

2-3 years previous consulting, in financial analysis or legal or sales operations or order management and/or pricing background preferred.
Strong motivational, coaching, & mentoring skills.
Self-starter, highly analytical, with sound decision-making skills.
Strong communication and interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments
Strong attention to detail
BS/BA required

Duration: 6-12 months to start, contract to hire potential

Location: Remote in US; must be in one of these hubs (SF, NY, Austin or Chicago), hybrid 2 days a week, and NY, Austin or Chicago locations are a plus

Compensation: $38/hr

The Sage Group (Bay Area)

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Sales Operations Coordinator