The Role

TimelyCare is seeking a Head of Revenue Operations to support and implement go to market strategies, processes, systems, and infrastructure that boost the go- to- market team’s productivity and efficiency. This person is responsible for the overall support of the revenue performance and efficiency across TimelyCare’s core verticals. This role will report to the Chief Sales Officer; with a strong dotted line to the Chief Marketing and Chief Customer Officers in the organization. This person will be the main liaison for the go to market organization, which will include working with Product, Finance and Data Analytic teams in improving the efficiency and effectiveness of the GTM needs.

Location

This is a remote position. Reviewing candidates across the country.

What You'll Do

Analyze and optimize go to market processes across the organization to improve operational efficiency, marketing activities, sales productivity, and customer satisfaction.
Provide strategy and recommendations to the business to enable scale and efficiency in the sales, retention and upsell engines; as well as overseeing compensation planning design and implementation.
Take a proactive leadership approach in helping develop, champion, and execute overall company Go-To-Market strategy.
Partner with the Data Analytics team to optimize system, corporate and cross-departmental software tools and processes in support of the go to market teams.
Responsible for the ongoing development and optimization of territories, compensation plans and the headcount needed for the go to market organization.

What You Bring

Bachelor’s degree required, MBA preferred.
10+ years’ experience in revenue operations and management or a combination of Sales/Marketing/Customer Success Operations.
Track record of accurate forecasting, building and effectively managing cross functional teams, performance and putting the appropriate processes and infrastructure in place to drive growth within a successful SaaS company.
Success as a leader. Proven ability to attract, develop, and retain A level talent.
Track record of building relationships across the executive team and adding value to the broader organization.
Strategic thinker – able to operate as a senior leader and influence go-to-market and company strategy. Proven ability to formulate a high-level strategy, then convert into a tactical plan and execute on that plan.
Action and results oriented, demonstrating a bias to action. Meets commitments; pragmatic and tough minded. Able to lead others to make correct decisions. Sets appropriate expectations and holds people accountable.
Technically competent. Understands the inner workings of the products and tech-stack and can translate that knowledge into benefits for a customer and full funnel go to marketing organization.
Forward-thinking attitude with the ability to see around corners.
Experience in a complex, dynamic environment with a desire to learn quickly and contribute immediately.

Benefits + Perks

Paid Company Holidays + No work on your birthday!
Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
Variable bonus eligibility on a quarterly basis
Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
Company-paid group Life Insurance + Company-paid Short Term Disability
Concierge benefit support services
401(k) with employer match
Free access to TimelyCare virtual medical and mental health support
Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $175,000-$200,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.

TimelyCare

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Head of Revenue Operations