We are looking for a Sales Operations professional to join our team at Tivoli Hotels & Resorts. As a Sales Operations, you will be responsible for supporting our sales team and ensuring the smooth operation of our sales processes. This is a mid-level position with 4 to 6 years of experience, based in Faridabad, Haryana, India. It is a full-time role with a focus on driving sales and improving overall sales efficiency.

Qualifications And Skills

Previous experience in a similar Sales Operations role, ideally in the hospitality industry
Strong knowledge of sales processes and techniques
Proven track record in achieving sales targets and driving revenue growth
Proficient in using CRM systems and sales tools
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work effectively in a fast-paced and dynamic environment
Attention to detail and high level of accuracy
Flexibility to adapt to changing priorities and multitask
Fluency in English is required, additional languages are a plus

Roles And Responsibilities

Support the sales team in daily operations and ensure the smooth running of sales processes
Manage and update the sales database and CRM system to ensure accurate and up-to-date sales information
Prepare sales reports and analytics to track sales performance and identify areas for improvement
Assist in the development and implementation of sales strategies and campaigns
Collaborate with cross-functional teams, including Marketing and Revenue Management, to maximize sales opportunities
Provide training and support to sales team members on sales processes and tools
Conduct market research and analysis to identify potential new sales opportunities
Assist in contract negotiations and renewal processes with clients
Coordinate with other departments, such as Operations and Finance, to ensure seamless execution of sales agreements
Stay up-to-date with industry trends and competitor activities to make informed sales decisions

Tivoli Hotels & Resorts

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