ABOUT TMA SYSTEMS

TMA Systems is a leading provider of Computerized Maintenance Management System (CMMS) software solutions for businesses across various industries. Our innovative SaaS platform streamlines maintenance operations, enhances asset management, and improves overall efficiency for our clients. As we continue to grow, we are seeking a talented Deal Desk Representative to join our dynamic team.

SUMMARY

The Deal Desk Representative plays a key role in our sales operations, with a primary focus on managing quotes and pricing structures for our different CMMS software solutions. This individual will collaborate closely with sales, finance, and product teams to ensure accurate and competitive pricing, drive deal efficiency, and maximize revenue opportunities. The Deal Desk Representative will serve as a key point of contact for internal stakeholders and external customers, providing guidance on pricing structures, contract terms, and negotiation strategies.

ESSENTIAL DUTIES AND RESPONSIBITLIES

Quote Management:

Generate quotes for prospective customers based on established pricing guidelines and discounting policies.
Ensure accuracy and completeness of all quote documents, including pricing details, terms, and conditions.
Collaborate with sales representatives to review and finalize quotes in a timely manner.
Manage Client Contract Amendments and Renewals

Deal Structuring:

Work closely with sales leadership to structure deals that align with customer needs and maximize revenue potential.
Evaluate pricing strategies and discounting levels to optimize deal profitability while remaining competitive in the market.
Provide recommendations on pricing adjustments and contract terms to support deal negotiations.

Cross-functional Collaboration:

Partner with Sales Leadership and Finance to review and approve deal terms, including discounts, payment terms, and contractual obligations.
Communicate effectively with internal stakeholders to ensure alignment on pricing strategies and deal parameters.
Coordinate with product management to incorporate new features or offerings into pricing models and quote templates.

Process Improvement:

Identify opportunities to streamline quote-to-cash processes and enhance overall deal desk efficiency.
Implement best practices for quote management, pricing approval workflows, and contract administration.
Leverage data analytics and reporting tools to track deal metrics, analyze pricing trends, and identify areas for improvement.
Generate reports within Salesforce and summarize externally (i.e., MS Excel)

QUALIFICATIONS

3+ years of experience in deal desk, sales operations, or pricing analysis, preferably in the SaaS industry.
Proficiency in CRM system (Salesforce) and CPQ tools (Optional).
Strong analytical skills with the ability to interpret complex pricing models and financial data.
Excellent communication and negotiation skills, with a customer-focused mindset.
Detail-oriented with a high level of accuracy in documentation and contract management.
Proven track record of collaborating cross-functionally to drive business results.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

WHAT WE OFFER

Competitive salary and comprehensive benefits package.
A culture of growth, learning, and development with support for professional advancement.
A collaborative and innovative work environment where your ideas and contributions make a difference.
Access to cutting-edge technology and tools.
A remote first work environment

Join our team and be part of a company that is revolutionizing maintenance management through innovative technology and exceptional service. Apply today to help shape the future of TMA Systems Sales Organization!

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at TMA Systems, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law.

TMA Systems

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Deal Desk Representative, Sales Operations