Opportunity Details:

Company Location: Burlington, Massachusetts

Hybrid: 3 days per week on-site

Industry: Services (must have experience selling services to commercial business)

Relocation assistance will be offered for the right candidate

Position Summary:

The Chief Sales Officer (CSO) is a highly visible and dynamic role, responsible for driving revenue growth and ensuring the success of the sales & business development function within the organization by achieving or exceeding our aggressive growth goals. The CSO will be tasked with orchestrating a strategic and sustainable revenue expansion strategy. Collaborating closely with the President & CEO, they will develop and implement business strategies, assemble high-performing teams (Business Development Executives and Inside Sales Reps), and develop comprehensive sales plans that ensure the company’s continued success. From cultivating relationships to devising budgeted sales targets, they will navigate an intricate landscape, leveraging their expertise to guide the company toward new heights of achievement.

With the backing of an amazing operations team and a comprehensive array of resources, the CSO will drive transformative change in a growth-focused environment. The role offers a chance to guide the strategic direction, explore untapped territories, and amplify the company’s industry impact. The CSO will foster collaboration across departments, impacting both the company's internal dynamics and its market influence. As the company’s ambassador for revenue generation, the VP will lead by example and inspire others to elevate their performance, driving to achieve dominance in industry. While previous contracting industry experience is desirable, the final candidate will have deep sales and business development skills from one or more of facilities services sectors including, but not limited to, waste management, janitorial, maintenance, landscaping, flooring, signage, security, technical services, carpeting, disaster recovery, construction, roofing, etc. S/he has also grown previous employers’ annual sales beyond the $100m annual level.

Our client is not interested in candidates with only product sales experience. We are seeking candidate who have sold to commercial facilities services (mandatory). More importantly, the final candidate will bring a level of sophistication and professionalism to the sales and new business development process for the company to continue to raise the bar in operational excellence and customer satisfaction. They will be responsible for leading and managing the business development team, as well as the inside sales team, fostering a high-performance culture, and driving revenue growth through strategic partnerships and customer acquisition. It is crucial that the CSO appreciates the importance of a growing business environment and is ready to actively engage in various aspects of the business as needed.

If you are interested in joining a highly collaborative, core value driven and family-oriented company where everyone works hard and has fun, this opportunity may be for you!

Position Responsibilities

Develop, implement, and execute the overall sales & business development strategy aligned with the company's business objectives and revenue targets.
Lead and manage the sales team, providing direction, guidance, and support to ensure the team meets or exceeds sales targets.
Lead and manage the inside sales team, providing direction, guidance, and support to ensure the team meets or exceeds sales targets.
Establish clear and measurable sales objectives and key performance indicators (KPIs) for the sales team.
Train and develop a high-performing sales team including sales representatives and other sales professionals.
Monitor and analyze sales performance data, providing regular reports to executive leadership. Take corrective actions as needed to address performance gaps.
Stay informed about market trends, competitor activities, and customer needs. Use this information to adjust sales strategies accordingly.
Oversee the implementation and use of CRM tools to manage customer relationships, track sales activities, and analyze data for decision-making.
Work closely with the sales team to manage and nurture key customer accounts.
Develop accurate sales forecasts and projections, providing input for overall business planning.
Collaborate with other departments such as marketing, operations, and administration to ensure a cohesive and integrated approach to customer engagement.
Develop and manage the sales budget, allocating resources effectively to achieve sales goals.
Participate in and oversee negotiations of contracts, and terms with clients.
Implement training programs to enhance the skills and knowledge of the sales team.
Continuously assess and optimize sales processes to improve efficiency and effectiveness.
Maintain clear communication channels within the sales team and across the organization.
Ensure the sales team operates in compliance with relevant laws, regulations, and company policies.
Engage in travel to meet with clients, attend industry events, and support the sales team.
Performs other related duties as necessary or assigned.

For more information please contact Jason Medeiros at jason@topsourcedtalent.com.

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