TraceAir is experiencing tremendous growth! With this, we are looking for a highly capable Sales Operations Analyst that specializes in Salesforce Administration and support for sales operations’ requests. In this role, your duties will include maintaining our sales databases, integrations and processes, as well as providing technical support to our users (commercial organization).

Sales Operations Analyst Responsibilities:

Upgrading and configuring Salesforce systems for optimized integration.
Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
Importing sales department leads, contacts, and other data.
Maintaining the sales cloud, as well as building custom reports and dashboards.
Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
Evaluating and installing new Salesforce releases, as well as providing training and support.
Preparing reports and dashboards to service the needs of key stakeholders.
Ability to cover some PST hours for any sales-ops related tickets.
Assist with sales’ team renewals and overall process improvement as the business evolves.
Assist with Pardot-driven projects to support the Marketing Team.

Qualifications:

Salesforce certified administrator (preferred)
2-3 years of experience as a Salesforce administrator
Experience in performing Salesforce upgrades and ensuring successful integration
Proficiency in creating Salesforce profiles, allocating roles, and managing access
Knowledge of importing sales data and generating Salesforce reports
Ability to provide Salesforce training and end-user support
Working knowledge of sales enablement tools like ZoomInfo, Conga, Chorus, and Salesloft, etc. is a plus

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift

Work Location: Remote

TraceAir

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Sales Operations Analyst